Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,640)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and increasing order values through its loyalty and rewards programs. They praise its user-friendly interface and customizable features that integrate seamlessly with Shopify POS. The customer support is noted for its responsiveness and effectiveness, making setup straightforward. Merchants appreciate the app's robust functionality and exceptional service, noting significant satisfaction with its long-term performance.

Edited April 13, 2023

Excellent & helpful as always- quick and easy responses! Lisa has helped us a few times and is always super friendly and helpful!

TOVAA
United States
7 months using the app
Smile.io replied February 16, 2023

Thank you so much for this lovely review! It was a pleasure chatting with you and I'm so glad that I was able to help with all your questions today 💪✨

- Lisa & the Smile Team 💛

June 14, 2023

Amazing customer support and easy to use admin. Lisa was a big help in guiding me through how to roll-out Referrals prior to Rewards. Panel options are there to do this gracefully!

Gratsi
United States
7 months using the app
Smile.io replied June 14, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

Edited August 24, 2016

I've been using this app for a few months now and it has really been a godsend! Sweet Tooth helped me streamline my rewards into one program. This automated system has saved me so much time and effort! Love it!

Love Kim
United States
7 months using the app
Edited January 31, 2024

Thanks to Hannah! She helped much and she is the hero of the day.

Thank you!

PetHubb
United Arab Emirates
7 months using the app
Smile.io replied December 7, 2023

Thank you so much for your review, we really appreciate it.

Best regards

The Smile team

March 21, 2016

Only starting but seems user friendly. and easy to manage

Shop Allasta
United States
7 months using the app
May 9, 2016

Excited to try this! We have had a Loyalty Program for 10 years, but never a way to translate it with our online customers. This seems like the perfect solution, with a straight-forward setup!

Harmony Scott
United States
7 months using the app
February 8, 2021

excellent service! they answered to all of our inquiries and quite fast too. the app is easy to use!

Tozando International
Japan
6 months using the app
Smile.io replied February 8, 2021

Thanks for writing us this review 🌟 So happy to hear how easy to use Smile has been, and that you've received all the support you needed!

November 1, 2023

I have been loving Smile and found customers have become more incentivized to purchase for reward points. I recently had a call with Mackenzie from the Smile team to go over some BFCM strategies, and it made me love Smile even more! Great program, great people. Highly recommend!

Get Into The Limelight
United States
6 months using the app
Smile.io replied November 3, 2023

Thanks for leaving a review! We agree that Mack is indeed excellent 💛💛💛

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

September 7, 2016

Very easy to use. We just started using. This is amazing!

Yokocos
South Korea
6 months using the app
March 25, 2016

5 Stars! I tried a couple rewards apps and this one is my favorite. Very easy to use.

Accessories By Amy Official Store
United States
6 months using the app