Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.

November 9, 2015

Easy to use and a great incentive program for return customers.

Afrugalistashaven
United States
3 months using the app
April 16, 2017

Easy to use,simple, and rewarding.

Kingcoyote
United States
3 months using the app
June 26, 2016

Amazing programme! cannot wait for it to start converting my customers and spreading the word!
Well done! looking forward to working with the app!

Baby Brands Direct
United Kingdom
3 months using the app
March 12, 2023

Really enjoy using smile so far. Its easy to set up, and the tech is not glitchy at all. When I was having trouble with my store, their ive chat customer service was immediately responsive and helped with my issue right away. Recommend using for your shopify store.

Boss Mama Malaysia
Malaysia
3 months using the app
Smile.io replied March 13, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

July 18, 2017

I just installed it and had trouble understanding the workflow for the referral process. Abbi spent 45min with me and answered all my questions and was super helpful, even when I was triple- and quadruple-checking everything! Awesome support!

Noemies Pantry
United States
3 months using the app
December 6, 2020

Really easy way to set up a referral program. Didn't have to worry about coding or anything like that.

AMIBODY
Sint Maarten
3 months using the app
Smile.io replied December 6, 2020

Thank you so much for taking the time to write us a review! So happy to hear you found it easy to launch your referral program ❤️

March 26, 2016

Very user friendly. My customers love it! Thank you!

Flygirl Cosmetics
United States
3 months using the app
May 16, 2017

Great! we'll see result now ;) I have good hopes!

Miamihairshop Usa
Hong Kong SAR
3 months using the app
September 18, 2020

Very easy to define and customize the way a customer can earn and redeem the points. Same for the referral. Also a great customer support. As we speak I'm using the free option and I'm very happy with the features.

Beloved Pet Memorial
United Kingdom
3 months using the app
Smile.io replied September 23, 2020

Thank you so much for your review! We love hearing your feedback! :)
So glad to hear that you are enjoying the free version!

May 16, 2017

Great! We'll see result :) Best wishes!!!

Miami Hair Shop
Hong Kong SAR
3 months using the app