Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,619)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

Edited September 7, 2023

Smile is a remarkable Shopify app that offers loyalty points to customers, and my experience with it has been nothing short of outstanding. The app seamlessly integrates with my online store, and its customer service is exceptional.

What sets Smile apart is its incredible customer service. The team behind Smile is friendly, patient, and always ready to help. Even with small, seemingly obvious questions, they respond in the most friendly and helpful manner. Thank you!

Especially helpful has been Joana - who went above and beyond when helping me with a pesky problem that I just couldn't figure out. Smile is amazing!

Eva's Used Books
Israel
6 months using the app
Smile.io replied May 24, 2023

Thank you so much for your kind words, Eva. 💛 We really appreciate you taking the time to share your experience with us! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! 🙌 We're always here to help out! 🙏

May 10, 2022

We just started using the app and I needed help and Nicole Miles
helped me immediately and even sent me a loom video to watch and follow. It was definitely above and beyond. love smile!

TopTrainer
United States
6 months using the app
Smile.io replied May 10, 2022

It was a pleasure chatting with you today! Thanks so much for taking the time to leave a review. I'm glad you are loving Smile 💛 Nicole

June 27, 2016

So far so good, the app is very easy to set up. I love it!

Costarelli
United States
6 months using the app
June 30, 2016

Very easy, very clean and professional looking. For someone who isn't extremely tech-saavy it was a relief to find this app and set up a Loyalty program so easily.

Pebblehut
United States
6 months using the app
April 3, 2016

Easy to setup and use, we love to reward our customers and sweet tooth just made it easy for us to do so.

thank you

Werunfix
United States
6 months using the app
Edited July 11, 2019

I like this app, they haven't pestered me to write a review or to buy the monthly plan, I just use the free plan and everything I need is there and there is no pressuring to spend money. I like you guys here at Smile, thanks so much!

The Journey's Closet
United States
6 months using the app
Smile.io replied July 10, 2019

Thanks for the five-star review! 😄

July 13, 2019

Very easy to use app, It's fun seeing people sign up for my rewards program. I haven't seen a increase in sales just yet but at least traffic at my site has grown some.

Ellens Creations
United States
6 months using the app
Smile.io replied July 15, 2019

Thank you for the five-star review! We really appreciate it. 😄

October 29, 2023

Great customer service and great app

Aussie Aftermarket Parts
Australia
6 months using the app
Smile.io replied October 31, 2023

Thanks for the kind words! It puts a Smile on our team's faces to hear the word "great" in reference to our app and our customer service team 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

July 5, 2018

Have started setting up this app and it's been so easy to integrate and customise, had a few questions regarding setting up different things and the support staff have been so helpful! I've dealt with Maggie a couple of times now and she's always super pleasant, helpful, fast to respond and shown me exactly what I'm looking for. Can also highly recommend their resource centre and reading through their ebooks on how to build successful rewards strategy, it's been very useful!

Fireandluxe
United Kingdom
6 months using the app
December 17, 2015

What a great way to keep your customers engaged and coming back. Love it!

Sweet Hey
United States
6 months using the app