Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.

January 19, 2021

Really easy to use for a newb like me. I am very excited to offer this for my customers and I am so impressed how great of a free app it is!

Girl Bombs Co
United States
3 months using the app
Smile.io replied January 19, 2021

Thanks for taking the time to leave us a review! 😄 Our designers are happy to hear that it's been easy to use!

April 19, 2016

So far, we are loving it! There's a great assortment of options for my customers to earn points & and love that I can add points to a customer's account manually (we moved over from a different ecommerce platform before and this manual option allows me to give customers their points from previous purchases!!)

Red Lily Planning
United States
3 months using the app
May 14, 2016

This is a nice app to give your customers an incentive for shopping at your store.

Botts
United States
3 months using the app
October 23, 2018

This is just amazing app. I highly recommend. but monthly fee is little bit expansive I think. generally just amazing app.

Metro type
France
3 months using the app
May 16, 2017

Very quick and easy to use, would definitely recommend.

Hana Beauty And Fashion
United Kingdom
3 months using the app
May 7, 2017

Great app - perfect for startups that want to compete with established players

Soplay
United Kingdom
3 months using the app
October 22, 2016

excellent and so easy to set up

Xlr8
Australia
3 months using the app
February 25, 2023

Lisa was amazing! She helped my understand several features of the app! I feel much more likely to continue using the app and educating my customers on the app.

pretty little things
United States
3 months using the app
Smile.io replied February 28, 2023

Lisa is amazing! Thank you for this review 💛 We are glad we were able to help!

December 24, 2021

So easy to use and set up. Many apps are hard to figure out but this app had easy-to-follow instructions that walked me straight to the end product.

Bizzzy Goat Bath and Body
United States
3 months using the app
Smile.io replied December 28, 2021

Thank you so much for your review! So glad to hear that our app was easy to setup 💖 Happy new year!

July 29, 2016

I like how easy and simple it is to set up a customer loyalty program which will boost overall sales.

Itsbossbabes
United States
3 months using the app