Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.

November 29, 2017

I love the app! I am happy that I found it.

Shechyc
United States
3 months using the app
February 1, 2023

Customer service was great, Jade was kind and helpful! I am still learning how this program works but I am excited to start using it knowing that their representatives are easy to reach and helpful.

Dymond's
United States
3 months using the app
Smile.io replied February 1, 2023

Thank you so much for taking the time to leave a review! It was a pleasure assisting you today 😇 - Jade <3

May 21, 2017

This is a fun reward app to use and offer to customers. It can use more free customization, fun tho

Nova Enterprise
United States
3 months using the app
October 24, 2016

I love this app. It is so incredibly easy to implement a customer rewards program that not only builds loyalty, but also encourages the customer to promote my business through various reward options. Bye bye manual emails and one-off discount codes.

Cfbargains
Canada
3 months using the app
March 13, 2017

So easy to set up and use. Looking forward to rewarding my customers effortlessly!

Love That Seed
Australia
3 months using the app
March 31, 2017

amazing! great features would recommend to everyone

Sunglassery
United States
3 months using the app
October 30, 2021

I had some issues that I needed resolved. I reached out to the support team and they solved them immediately to great satisfaction!

1584 Miniatures
Canada
3 months using the app
Smile.io replied November 1, 2021

Yay! We're so happy we were able to help out so greatly! Thank you very much for the 5 stars. 🤠

August 1, 2017

Abby was truly very helpful and patient in solving our issue! It is nice to have such a great customer experience from time to time as not many of them exist nowadays! Keep it up Abby :)

Mums Bumps
United Arab Emirates
3 months using the app
January 19, 2017

Easy to set up and design Sweet Tooth take you through a step by step process. Stephanie

Stephanieb
United Kingdom
3 months using the app
October 9, 2016

Very easy to use, many ways for customers to earn points, and easy to setup for the business owner. A+
-CustomKratom

Nw Custom Kratom
United States
3 months using the app