Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

August 26, 2021

The app is very user-friendly. I've tried probably all the rewards app that there is available and it's the easier to set up with the best customer experience. The only thing that this app doesn't have that others have is the review part but you can always use another app and sync them together (I use judge.me with this app and it works like wonders). CUSTOMER SERVICE is out of this world !

Stylence Apparel
Canada
5 months using the app
Smile.io replied August 26, 2021

Thanks S! Great to hear that you're loving Smile, and I'm so glad we were able to help ☀️

- Christian

January 17, 2021

5 stars! Very easy and totally quick. There is no other app that can do this so quickly! I would have been lost without it!

Planned & Confused
United States
5 months using the app
Smile.io replied January 17, 2021

Thank you so much for taking the time to write us a review! We're so happy to hear you found our app easy to use!

May 1, 2016

I love this app and so do my customers! It's a great incentive for them to make a purchase.

Nailjuiceshop
New Zealand
5 months using the app
December 15, 2023

First, customer service has been fantastic. They're very responsive on chat and have helped us navigate setup and adjustments. It's been working with no issues and the tool is easy to use. They also helped us with a price break as a nonprofit!

Appleton Habitat ReStore
United States
5 months using the app
Smile.io replied December 17, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

August 24, 2021

Nice app and very nice customer service. They are very quick to respond and made sure everything is solved :)

Anime Dagger
United States
5 months using the app
Smile.io replied August 25, 2021

Thank you so much for your lovely review - we're so glad to hear that you were able to get the help you needed from our customer service team 💖

Edited February 13, 2018

I just installed this app and so far I'm loving it! Maggie was of great help and pretty much set everything up for me in no time. Thanks Maggie, you're awesome!

Babes Only
United States
5 months using the app
May 9, 2016

Set up was short and simple, elegant and simple Tab, Plenty of options to allow customers to earn points. One of the best apps for me to date.

crystalsbynature.com

Natures Healing Crystals
United States
5 months using the app
August 22, 2016

Love Sweet Tooth! Very user friendly!

Little Swallows Nest
United States
5 months using the app
March 28, 2023

Had the best help experience with Nicole today!
I needed help connecting Smile with Omnisend and she was right there for every step of the way! Really appreciate your support today, Nicole. It's such a relief when you're struggling with something, to get immediate help.
Keep at it, Nicole!

Lace Boutique Fashions
Canada
5 months using the app
Smile.io replied March 28, 2023

We think Nicole is pretty great, too 🤩 Thanks so much for taking the time to leave this review — we really appreciate it and look forward to seeing your program succeed ✨

— Smile Team 💛

November 16, 2016

Customers love it! Super easy to use and customize

Rag Hound
United States
5 months using the app