Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,551)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

May 11, 2016

This is an awesome app. Very easy to use and a great way to boost sales. Also takes a lot of manual work out of tracking referrals and coupons. :-) Thanks Sweet Tooth

Enajve Collection
United States
2 months using the app
April 9, 2016

Trying to explore but for now looks simple and amazing.

Pickypicksco
Pakistan
2 months using the app
Edited March 13, 2017

I could make it work now in my settings sections

Fullmodaonline
Ecuador
2 months using the app
April 6, 2017

EAST TO USE AND INSTALL A MUST FOR ECOMMERCE SITES

Joe Smart
Canada
2 months using the app
Edited April 1, 2019

The app is totally great but regarding the pricing for the Growth Plan, I would prefer 24$ for up to 1000 users and 12$ for every additional 500 users. Like this I would definitely rethink for a Growth Plan to attract customers. :)

Jawolry
Switzerland
About 2 months using the app
Smile.io replied April 1, 2019

Thanks so much for sharing this! Feedback really helps ensure that we can provide the best experience possible for all of our merchants! We'll be reaching out to you via email to chat more :)

October 3, 2016

Just started using it today. Gets confusing trying to make sure all the right codes are getting exported/imported.

Sticker With Me
United States
About 2 months using the app
March 31, 2017

It was easy to install and seems like it will do what it's supposed to do. I guess we shall see.

Bathporium
United States
About 2 months using the app
April 25, 2018

Doing this by yourself is not or the meek minded! Thank god these ppl help

Far Out Cbd Accessories
United States
About 2 months using the app
Edited November 19, 2020

Great customer service, a few technical niggles which I wish would be clearer. But they do seem to be doing everything they can to help.

Lauren Dickinson Clarke
United Kingdom
About 2 months using the app
Smile.io replied September 29, 2020

Thank you so much for your review and for providing your feedback here! This is really helpful for us. Our team has reached out regarding this - but if you have any additional concerns or feedback - please let us know! Help@smile.io :)

December 17, 2015

Very easy to use and efficient! I like the format a lot.

My only qualm is that the lowest paid tier is so high in cost. For a start-up business, its tough to justify.

Mats By Mars
United States
About 2 months using the app