Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,513)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

August 26, 2024

Smooth

8 Mile Mattress and More.com
United States
About 18 hours using the app
Smile.io replied August 28, 2024

Thank you so much for taking the time to leave us this review! 💛

June 18, 2024

The plugin app is smart and easy to use, and the customer service team is quick to respond! Highly recommended!

Bestier
United States
5 months using the app
Smile.io replied June 22, 2024

Thanks for leaving a review! So very happy to hear that you're enjoying our features 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

September 6, 2024

very good

Jolie Laide
China
1 day using the app
Smile.io replied September 9, 2024

Thank you for the 5 star review!

Shelby - Smile Team ✨

October 28, 2024

Amazing app

Serenity Scents NE
United Kingdom
About 11 hours using the app
Smile.io replied October 30, 2024

Thank you for the 5 star review!

Smile Team ✨

July 2, 2024

So far we had a very pleasant onboarding with Smile.io When we had questions the team was quick to help us.

vetevo GmbH
Germany
5 days using the app
Smile.io replied July 3, 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

May 9, 2024

Brilliant app. I've used for over a year now and it's a great way to get return custom.

Great customer service too. Angie was friendly & super helpful.

Highly recommend

My Skinfood
United Kingdom
About 1 year using the app
Smile.io replied May 11, 2024

Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Angie 🤩

Don't hesitate to reach out if you have any questions. We're always here when you need us!

- Smile Team

April 26, 2024

Smile has been a great asset to our business. I reached out to them late the other night, and Lynn was able to respond quickly and resolve my issue fast. Great job, thank you!

Love Olive Co
United States
Almost 4 years using the app
Smile.io replied May 10, 2024

Thanks so much for leaving a review! So glad to hear that Lynn was quick and you found her to be amazing. We love to hear that 🥰

Yours in Loyalty,

✨ The Smile Support Team ✨

April 29, 2024

Such an easy program to manage, and our customers love it! Customer service is extremely helpful anytime I have a question or need assistance. Communication is clear, prompt, and helpful!

a boutique by Rachel Clark
United States
Almost 4 years using the app
Smile.io replied May 6, 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you and I'm so glad to hear you and your customers are loving Smile 🤩

Lisa - Smile Team✨

July 22, 2024

It's very easy to use. I like it.

One Dollar Store
United States
10 days using the app
Smile.io replied July 23, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

July 12, 2024

Lynn's customer service was great.

BIG & BELG
Netherlands
10 months using the app
Smile.io replied July 16, 2024

Thank you for your review, we are so glad you had a good experience with Lynn :)