Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (3,983)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty program that boosts customer engagement and repeat purchases. It's user-friendly with customizable options, seamlessly integrates with Shopify and Shopify POS, and offers reliable performance. The customer support is exceptional, with a responsive team that ensures merchant satisfaction and effective app usage. This app is valued for enhancing shopping experiences and fostering customer loyalty.

June 3, 2025

Muy contento con la aplicacion. Cumple su cometido y es facil de usar

TELECAJAS SHOP
Spain
3 months using the app
Smile.io replied June 4, 2025

Muchas gracias por tomarte el tiempo de dejarnos esta reseña 💖

Si necesitas ayuda, no dudes en contactarnos 😊

- Smile Team ✨

Edited March 21, 2025

Very helpful! Lisa is always the best and very thorough with her advice and tips!

Alice & Wonder
United States
Over 4 years using the app
Smile.io replied January 24, 2025

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

August 13, 2024

To be honest and transparent, this app exceeded our expectations! It did everything we needed and more. While it can get a bit pricey, I believe that's a subjective consideration. The staff is fantastic—always helpful, and Lisa is an absolute gem to work with.

Mycologysimplified
United States
Over 1 year using the app
Smile.io replied August 15, 2024

Thank you so much for taking the time to leave this stellar review and for all your kind words 💖 I'm so glad to hear Smile is exceeding your expectations 🤩 It was a pleasure assisting you!

Lisa - Smile Team✨

February 26, 2025

They have been great! They are very helpful and always respond in a timely matter.

Sweet Bath Co
United States
Over 2 years using the app
Smile.io replied February 28, 2025

Thanks so much for taking the time to rate us 5 stars! 🤩

March 14, 2025

Brilliant app with excellent support when required

Brute Status
United Kingdom
7 months using the app
Smile.io replied March 18, 2025

Thanks for leaving us a 5-star review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨

September 10, 2024

Great app with very deep features. Easy to set up with simple rewards, but has the sophistication to customize and offer complex rewards for different scenarios. Support is great and super responsive. Highly recommend!

BIGHORN Mountain Food
United States
4 months using the app
Smile.io replied September 12, 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

March 7, 2025

Lynn was great! She helped me !

Blakely Bath & Co
United States
Over 2 years using the app
Smile.io replied March 11, 2025

Thank you for taking the time to leave this review :)

September 9, 2024

Great app with good customer service, very reactive and always trying to find a solution. I would give 5 stars, but we still do miss translations functionalities, right now a lot them are only available in English, and we would love to extend them to other stores with its full potential (using points in checkout, on product page, customer page...)

Melvin & Hamilton
France
6 months using the app
Smile.io replied September 11, 2024

Thank you for your review and feedback - this is something we will definitely look into and keep you updated with.

We are very glad to hear that our customer support were helpful in trying to find a solution for you!

May 5, 2025

very helpful team

Whimsykel Designs
United States
3 months using the app
Smile.io replied May 7, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

January 13, 2025

Andreandana has been great with all my questions and makes me very happy with Smile!!!

Years Of Play
United States
10 months using the app
Smile.io replied January 15, 2025

We are so happy to hear Andreandana was able to assist you! We think she's pretty great too :)