Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,489)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

March 15, 2023

great app so far! customer service is always on point. alternative if you dont want to spend so much on loyalty lion.

LaBellePerfumes
United States
5 months using the app
Smile.io replied March 16, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

July 25, 2016

Très facile à installer. Je viens d'ouvrir ma boutique et n'ai pas encore de clients. Je saurai mieux d'ici quelque temps si j'ai des retombées. Sincères salutations.

H F Boutique
France
5 months using the app
November 6, 2024

great app.

Energy-Elegance
Cameroon
Smile.io replied November 8, 2024

Thanks so much for taking the time to leave a review! We really appreciate it 🙏

- Smile Team ✨

November 6, 2024

Great customer service

Dr. Alex Loyd
United States
Smile.io replied November 8, 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

October 25, 2022

Great service from Jade today - quick technical question about running a points promotion was met with a prompt, friendly and efficient answer. Job done. Continue to be very happy with the app. Thanks Smile. :-)

SevenYays
United Kingdom
5 months using the app
Smile.io replied October 25, 2022

Thank you so much for taking the time to leave a review. It was a pleasure assisting you today :) - Jade <3

March 21, 2016

Very simple to set up and use with minimal fuss.

Purenutrition Uae
United Arab Emirates
5 months using the app
July 6, 2016

Nice app to create more sales!!

Filaments 3d Quebec
Canada
5 months using the app
June 10, 2023

GREAT APP! Well done for providing this useful tool for an addition to the stores.
super cool product

THE GIANT TOYS STORE
Australia
5 months using the app
Smile.io replied June 10, 2023

Thank you so much for your kind words we really appreciate it. Please feel free to reach out if we can help you with anything.

July 27, 2022

Comecei a usar hoje o plano gratuito. Testei e gostei. Simples de usar e com funcionalidades muito tops.

Dropie
Brazil
5 months using the app
Smile.io replied July 28, 2022

Obrigado por sua avaliação! Estamos felizes em saber que você está gostando do Smile! Estamos ansiosos para ajudá-lo a construir a fidelidade à marca, recompensando seus clientes!

Saúde,
Joshua - Equipe do Sorriso 🧙‍♂️

May 5, 2021

Really impressed with features and ease of setup and use. We wanted something different from the usual subscription model and that would allow our customers to be advocates. This does all of that in one place.

Resilient Nutrition
United Kingdom
5 months using the app
Smile.io replied May 5, 2021

Thanks so much for the 5-star review 🌟So glad to hear that Smile was easy to set-up, and we're also looking forward to engaging your customers!