Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,717)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty and rewards features, noting significant improvements in customer engagement and retention. They appreciate the user-friendly interface, easy setup, and extensive customization options that align with their brand. The support team is also praised for their quick and effective responses. Merchants report increased average order values and enhanced customer loyalty, making the app a valuable addition to their Shopify stores.

February 14, 2019

You CAN NOT beat Smile when it comes to rewards/loyalty program apps! And BELIEVE me, with all the features you get with Smile, you'd pay $100+ with the others! AND i've tried them ALL!

Bubba Hempz & Vapez
United States
5 days using the app
Smile.io replied March 27, 2019

Thank you for the five-star review and the kind words! :) We're glad to hear you're loving our app.

March 26, 2016

Very user friendly. My customers love it! Thank you!

Flygirl Cosmetics
United States
5 days using the app
August 28, 2018

I love the benefits of this app, I am using the free version for now (new store), but I am confident this will help drive more customers, and increase conversions. I had a small issue today, that just happened to fix itself as I was talking with Maggie on chat. She was really helpful, friendly, and had a welcoming tone. I asked a few questions, and she helped me with everything, in less than5mins. I love it! I will be reviewing again once I get conversions, which I know I will!

Oshuns Paradise
United States
5 days using the app
March 25, 2022

Nicole was prompt and answered all of my questions thoroughly and showed a genuine interest in my business!

Crust Club
United States
5 days using the app
Smile.io replied March 26, 2022

Thank you so much for this amazing review! Nicole is the best! So glad to hear that you got the help that you needed 💖 Don't hesitate to reach out to us whenever!

March 21, 2022

Such a great experience with this app. The customer support is great and very responsive. They helped up migrate from another Loyalty app and answered all our questions fast and effectively. Thank you guys!

Candelinas
Greece
5 days using the app
Smile.io replied March 22, 2022

Thanks for sharing your kind & generous feedback! 😊

November 17, 2016

so far the experience has been great. easy to setup and the layout is sleek and simple as well. fit perfectly on my site.

The Brick Boutique
United States
5 days using the app
February 24, 2017

Very user friendly, great feature

Island Son
Canada
5 days using the app
April 25, 2023

Still working through the app functionality but the customer service team is responsive and extremely helpful!

doosra
United States
5 days using the app
Smile.io replied April 26, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! We are happy that our support team has been able to offer assistance 😊

Smile Team ✨

December 13, 2022

Just installed Smile and my customers in the store are already loving the program.
I had a few issues with getting the App installed on the POS terminal and worked with Nicole Miles who showed so much patience in working through the issue with me and helped me resolve the Setup issue to my great satisfaction. Great customer service Nicole!

This Is It Hair World
United States
5 days using the app
Smile.io replied December 13, 2022

It was great chatting with you today, and I'm so glad that we could get you all set up on your POS. We really appreciate you taking the time to leave a review. Don't hesitate to reach out if you need anything else!

💛 Nicole & the Smile team

October 6, 2016

This Shopify app is really great allowing customers to gain reward points for future use. Our customers love it.

Divabby
United States
5 days using the app