Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,975)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through its loyalty program. It's noted for its user-friendly interface, customization options, and seamless Shopify integration. Features like rewards and VIP systems are straightforward and effective. Customer support is responsive and professional, contributing to a positive user experience and increased sales.

Edited August 23, 2016

It seriously one of the best apps ever

Clothingvade
Netherlands
8 days using the app
March 15, 2023

Great customer support, great platform, and a great amount of customizability. I would definitely recommend Smile. Also they use gifs in their chats...so that's a win too. Support is always so much better with gifs.

TheCarbonGarden
Australia
8 days using the app
Smile.io replied March 16, 2023

Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🤩

Also, everything is better with gifs 💁‍♀️ If only we could use them in Shopify review replies... 👀

Lisa - Smile Team ✨

January 9, 2018

The costumer service is AWESOME! Maggie helped me in less than 5 minutes to fix 2 problems I was having! She rocks! This app is awesome and my costumers are looking forward to it today when my shop reopens!

Renny Dot
United States
8 days using the app
May 16, 2020

since installed so far works good, but its beginning, hopefully i will see some positive feedback,,

Planet Gemstones
United States
8 days using the app
Smile.io replied May 19, 2020

Happy to hear that our app is working well! Don't hesitate to reach out to support if we can help with anything! Thank you so much for your review 💖

May 25, 2016

Just set it up a couple of days ago and already people are signing up! So cool!

Frugalgals Boutique
Canada
8 days using the app
January 26, 2016

Really easy to use and excellent customer service!

Coco Cleo 2
United Kingdom
8 days using the app
March 21, 2024

by far the best customer service provided by an app and one of the easiest to use interfaces

Benir Clothing
United Kingdom
8 days using the app
Smile.io replied March 23, 2024

Glad to hear you're finding Smile easy to use and enjoying our Support team - they are definitely awesome! 😄 Thanks for the rating & review!

August 19, 2020

Really enjoying Smile Rewards so far! The Points program is a easy and flexible. Would love to be able to have more than one type of referral going.

Majors Series
United States
8 days using the app
Smile.io replied August 19, 2020

Thank you so much for your review! 💖
We're so happy to hear that you're enjoying the ease of use of our app! We'll be sure to pass along your feedback regarding referrals to our product team. I'll send over an email to get some more information from you!

October 11, 2022

Llevo poquito con mi ecommerce, y gracias a Smile he podido incorporar de forma fácil un programa de fidelización para mis futuros clientes. Es muy fácil de configurar. La recomiendo.

Puudukk Jewelry
Spain
8 days using the app
Smile.io replied October 12, 2022

¡Muchas gracias por tomarse el tiempo para dejar una evaluación! ¡Agradecemos sus comentarios y esperamos poder ayudarlo a crecer! 🚀

Thank you so much for taking the time to leave a review! We appreciate your feedback and look forward to helping you grow! 💸

Joshua - Smile Team 🧙‍♂️

November 24, 2021

Very useful app for our word-of-mouth marketing and the support was awesome. I liked the embed screen recording app, I was able to explain the issue efficiently with confidence.
Thank you so much!

Nano Hearing Aids
United States
8 days using the app
Smile.io replied November 24, 2021

Thank you so much for taking the time to write this review 🤩