Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customizable features, including a popular rewards program. It integrates well with Shopify and other apps, enhancing customer experience. Despite its reliable performance and proactive support, some merchants are concerned about the cost difference between free and paid plans and desire more customization for branding and email messaging. However, it's valued for boosting customer engagement, conversions, and referrals, and supports both online and in-store customers.

September 12, 2017

Super easy to use and to make customer have fun while shopping :) THUMPS UP

Royalseller01
Singapore
About 2 months using the app
November 8, 2021

Currently in a trial, testing to see if it will fit our needs. The support has been incredible in helping me investigate, and is currently the front runner in our implementation.

Lumilly
United States
About 2 months using the app
Smile.io replied November 8, 2021

Thank you so much for taking the time to leave us a review! So glad to hear that you've been having a great experience so far 💖

Edited June 19, 2017

great app
best way to lure the customers and bring them back to store

The Fashion Cocktail
United States
About 2 months using the app
May 20, 2021

Cool app for now (just got started) - there's lots of options for point rewards and it keeps track of all customers in one place, which is also a big plus - and then it's free, so you're able to try the app out before going all-in.

Low Budget Tech Shop
Denmark
About 2 months using the app
Smile.io replied May 21, 2021

Thank you so much for your wonderful review ✨

We appreciate your feedback and will stay committed to making our merchant experience as pleasant as possible.

June 1, 2016

Just added this app and I love it already. This is so simple to use, and I can see that my visitors like it as well. I'm pleased with the ease of use and results.

Ambition Crush
United States
About 2 months using the app
Edited November 2, 2019

Can't translate this app in another language... English is the only possible language... But I have been contacted by their staff and they're telling me work is being made to translate all the widget. Just can't wait to become a paid customer! Thanks.

Boutique Lollipop
Canada
About 2 months using the app
Smile.io replied October 8, 2019

Thanks for reaching out! We're sending an email your way to chat more. 🙂

August 10, 2021

I loved the customization of the app to be integrated with my websie. As well as the explanation on the app it's self!

Two Little Birds
Australia
About 2 months using the app
Smile.io replied August 10, 2021

Thank you so much for this lovely review! 💖🐦

November 1, 2021

Great app, with fantastic features and customer support. Would definitely reccomend to other shopify users.

Carter & Bell | London
United Kingdom
About 2 months using the app
Smile.io replied November 1, 2021

Thank you so much for the review and 5 star rating! We're happy to hear our team were able to help out. 😄

February 14, 2019

You CAN NOT beat Smile when it comes to rewards/loyalty program apps! And BELIEVE me, with all the features you get with Smile, you'd pay $100+ with the others! AND i've tried them ALL!

Bubba Hempz & Vapez
United States
About 2 months using the app
Smile.io replied March 27, 2019

Thank you for the five-star review and the kind words! :) We're glad to hear you're loving our app.

October 28, 2020

We use this app here at Redpath Shoes it helped my store grow loyal customers and keep coming back for more rewards we use the free version I would recommend it to any online store give it a try

Redpath Shoes Canberra
Australia
About 2 months using the app
Smile.io replied November 2, 2020

Thank you so much for the 5-star rating! 😄 We really appreciate it!