Overall rating
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customizable loyalty program features. It's praised for boosting customer retention and referrals, and its smooth integration with apps like Klaviyo. The support team, including Joana and David, is highly regarded for their prompt and efficient service. The app is also noted for its compatibility with Shopify POS orders and its role in increasing conversions. However, some merchants suggest more affordable pricing and additional features like points on receipts. The app's ability to offer bonus points and free gifts is seen as a competitive advantage.

June 19, 2018

We are not live with our store yet, but support has been great! Maggie was super knowledgable and helpful, and fixed our problem right away!

United States
About 1 month using the app
October 20, 2015

Loved the concept of this program. Creating long term realtion with the customers by awarding them points for each purchase. Easy to setup .. Good work sweet tooth team

United Arab Emirates
3 months using the app
July 11, 2016

Super easy to set up and quick for customers to sign up! So far love this app!

United States
3 months using the app
Edited August 14, 2020

This is by far the best Loyalty Rewards App available for shopify at the mosty reasonable price considering the customisation. It allows for the small business owner to get something solid in place in order to grow, starting at a mere 50 bucks. I love this program and I capitilized within 24 hours by social media marketing and Klaviyo integration. The only things it's missing, which may be something I get as I upgrade, is the ability to reward people for leaving a review. That would be awesome at the entry stage. I give this App 4.5 stars but will put down 5 as this is essential to any small business starting out and indeed going forwards. I can't see me ever uninstalling this amazing app.

UPDATE: Now I am definitely giving this a 5 star review. I added the Judge.me app, integrated it and now my customers have the option of gaining reward points for leaving product reviews. I am satisfied!

United States
7 days using the app
Smile.io replied August 14, 2020

Thank you so much for this amazing review! It's so great to hear that we're able to help you grow!

October 17, 2016

This app is great so far, I like the interface and the options that it has.

United States
3 months using the app
October 27, 2016

I have been using this app since the launching my website a few months ago. It is so incredibly easy to use and looks fantastic once integrated into my website. Many of my customers have already started to use the coupon discounts I have integrated in - which is great. Repeat customers is what you need!

The Cellar Wines
New Zealand
3 months using the app
November 9, 2017

this app is very relevant to my store. it will create a close and lasting relationship with my customers. thank you. its awesome

Agora E Com
About 2 months using the app
August 12, 2017

i love it thank's for this App

About 2 months using the app
July 1, 2017

Setup was super simple. Product works as advertised.

United States
2 months using the app
March 20, 2016

Simple, yet beautiful and full of features!

Danger Close Apparel
United States
3 months using the app