Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,642)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and increasing order values through its loyalty and rewards programs. They praise its user-friendly interface and customizable features that integrate seamlessly with Shopify POS. The customer support is noted for its responsiveness and effectiveness, making setup straightforward. Merchants appreciate the app's robust functionality and exceptional service, noting significant satisfaction with its long-term performance.

September 20, 2017

Good and easy to use, some features will need to pay though.

Pocketpig Diary
Singapore
6 months using the app
October 19, 2017

very nice app the free program is nice, the paid program looks much better but they are expensive for new stores. overall very nice and easy app

Orca Care
Israel
6 months using the app
Edited September 7, 2023

Smile is a remarkable Shopify app that offers loyalty points to customers, and my experience with it has been nothing short of outstanding. The app seamlessly integrates with my online store, and its customer service is exceptional.

What sets Smile apart is its incredible customer service. The team behind Smile is friendly, patient, and always ready to help. Even with small, seemingly obvious questions, they respond in the most friendly and helpful manner. Thank you!

Especially helpful has been Joana - who went above and beyond when helping me with a pesky problem that I just couldn't figure out. Smile is amazing!

Eva's Used Books
Israel
6 months using the app
Smile.io replied May 24, 2023

Thank you so much for your kind words, Eva. 💛 We really appreciate you taking the time to share your experience with us! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! 🙌 We're always here to help out! 🙏

Edited May 29, 2024

So far, so good. We transitioned from another (much pricier) loyalty program app. The CS team is very responsive, transparent, and friendly. I like the easy to navigate user interface / dashboard. Setup was super easy.

Pink Moon
United States
6 months using the app
Smile.io replied January 6, 2024

Thank you for your review - we really appreciate it! We are glad that our team was able to answer your questions quickly. We hope that you enjoy using the app :)

June 27, 2016

So far so good, the app is very easy to set up. I love it!

Costarelli
United States
6 months using the app
June 30, 2016

Very easy, very clean and professional looking. For someone who isn't extremely tech-saavy it was a relief to find this app and set up a Loyalty program so easily.

Pebblehut
United States
6 months using the app
April 3, 2016

Easy to setup and use, we love to reward our customers and sweet tooth just made it easy for us to do so.

thank you

Werunfix
United States
6 months using the app
Edited July 11, 2019

I like this app, they haven't pestered me to write a review or to buy the monthly plan, I just use the free plan and everything I need is there and there is no pressuring to spend money. I like you guys here at Smile, thanks so much!

The Journey's Closet
United States
6 months using the app
Smile.io replied July 10, 2019

Thanks for the five-star review! 😄

July 13, 2019

Very easy to use app, It's fun seeing people sign up for my rewards program. I haven't seen a increase in sales just yet but at least traffic at my site has grown some.

Ellens Creations
United States
6 months using the app
Smile.io replied July 15, 2019

Thank you for the five-star review! We really appreciate it. 😄

July 5, 2018

Have started setting up this app and it's been so easy to integrate and customise, had a few questions regarding setting up different things and the support staff have been so helpful! I've dealt with Maggie a couple of times now and she's always super pleasant, helpful, fast to respond and shown me exactly what I'm looking for. Can also highly recommend their resource centre and reading through their ebooks on how to build successful rewards strategy, it's been very useful!

Fireandluxe
United Kingdom
6 months using the app