Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,493)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

February 26, 2017

Cool concept, a bit pricey for the entry level though.

Htx Jewelry
United States
4 months using the app
August 26, 2016

Bar far the best 'out of the box' loyalty program I have used. Perfect for beginners.

Maanwines
Australia
4 months using the app
January 19, 2022

We added this app a few months ago and the customer service has been AMAZING! They respond very quickly via messages and email. They also helped us build our plan that was just right for us. Our customers have also had a great experience. It is simple and easy to use

On the Go Boutique LLC
United States
4 months using the app
Smile.io replied January 21, 2022

Thank you so much for your review 🤩
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

December 19, 2020

Excellent support and program. It's really easy to use and install and the support team is really fast and will help you with everything you need!

CuidaMiMascota
Mexico
4 months using the app
Smile.io replied December 20, 2020

Thank you so much for the kind words and 5 stars. Our Support team is here to help! 💖

July 22, 2016

it's easy to use and offers great features! I thought it would be a lot harder to set up this program but to my surprise it was super easy! this is really cool as I'm not a very tech savvy person.

Sarada Fitness Wear
United States
4 months using the app
September 8, 2016

Great App and very easy to use!! I highly recommend it. 5 Stars

Lgnaturals
United States
4 months using the app
October 7, 2016

Great app, easy took me 5 minutes to have it up and running.
Review again with results!! :)

Printmeagift Com
United States
4 months using the app
May 9, 2016

What an amazing app!!! My customer retention is about to go through the roof and as a small business owner i feel like discovering this app was like Christmas!

Mint Leaf
United States
4 months using the app
January 14, 2022

The app looks great and the staff are amazing at helping us integrate! Really appreciate how much value it will bring and how helpful everyone is!

Positive Vibes Smoke & Gifts
United States
4 months using the app
Smile.io replied January 15, 2022

It's great to hear that you are enjoying the app and that our team was able to help you get started! All we want is for the app to bring value to your store 🤩

Edited December 30, 2018

Smile does make you smile. It is definately one of my favorite aps. Easy to install. Fun for the clients. It has improved shopping morale for sure.

Apex Urban Gear
United States
4 months using the app