Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,642)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and increasing order values through its loyalty and rewards programs. They praise its user-friendly interface and customizable features that integrate seamlessly with Shopify POS. The customer support is noted for its responsiveness and effectiveness, making setup straightforward. Merchants appreciate the app's robust functionality and exceptional service, noting significant satisfaction with its long-term performance.

January 23, 2024

Andrea was so wonderful and helpful!! quit and great service.

coloradosmellgoods
United States
5 months using the app
Smile.io replied January 25, 2024

Thanks for taking the time to let us know how helpful Andrea was during your support experience with her! We appreciate the feedback and will be sure that she sees it 🫶

Yours in Loyalty,

✨ The Smile Support Team ✨

October 29, 2023

Great customer service and great app

Aussie Aftermarket Parts
Australia
6 months using the app
Smile.io replied October 31, 2023

Thanks for the kind words! It puts a Smile on our team's faces to hear the word "great" in reference to our app and our customer service team 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

December 17, 2015

What a great way to keep your customers engaged and coming back. Love it!

Sweet Hey
United States
6 months using the app
December 20, 2016

Clean looking UI. Very easy to use and a great feature to have on our site. Great support also.
LenoreBatherie.com

Lenorebatherie
United States
6 months using the app
May 27, 2017

So far, so good. It takes all the leg and desk work out of manually having to do this.

The Closet Junkies
United States
6 months using the app
April 20, 2016

It is a very helpful app to reward our customers!

We love it!!

Rewinddesign
Belgium
6 months using the app
May 10, 2023

Application géniale avec un super service client !
Je recommande Smile les yeux fermés. Beaucoup d'options disponibles

Buddy Style
France
6 months using the app
Smile.io replied May 10, 2023

Nous vous remercions pour votre temps et vos aimables paroles! 💛
- L'équipe Smile 🙂

June 4, 2016

Looking forward to use this app to reward our Coffee Customers!

French Press Coffee
United States
6 months using the app
December 23, 2023

Leah was great! she was so helpful and patient with my questions. I really appreciate her.

Howell's Mercantile
United States
5 months using the app
Smile.io replied December 25, 2023

Thank you for taking the time to leave this review 🥰 Everyone here at Smile really appreciates it 💛

We are so delighted to hear that you had great experience with our support team 🤩

Don't hesitate to reach out if you have any questions. We're always here if you need us!

- Smile Team ✨

February 1, 2019

Just in the FREE plan, you will have everything you need and more. Including an Awesome Design! We was really looking for a program with good graphic design and Smile.io is the best.

We had a minor issue with a css tag in their end, but we received support very fast by Elli, she gave us FREE access to a feature that is only available in the paid plan but she knew that it will fix our problem.

How awesome is that?

In Smile.io we have a support team almost 24h ready to help us with any issue that may come.

After trying the FREE plan for some time, we decided that such a great customer support team, features and design deserve nothing less (from a committed company) than jumping into a more Advanced plan and make our customers smile big!

PS: We are not getting paid to make this review. We're just too happy with Smile.io

SugarCane1977
United States
5 months using the app
Smile.io replied March 27, 2019

Wow! Thank you so much for the five-star review and kind words. We really love hearing these kind of stories about our team going above and beyond to create a delightful experience for our merchants. :)