Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customizable features, including a popular rewards program. It integrates well with Shopify and other apps, enhancing customer experience. Despite its reliable performance and proactive support, some merchants are concerned about the cost difference between free and paid plans and desire more customization for branding and email messaging. However, it's valued for boosting customer engagement, conversions, and referrals, and supports both online and in-store customers.

January 30, 2017

Easy to set up and great to use

Plantlifeinc
United States
About 2 months using the app
October 26, 2016

Excellent app, nice UI, Easy to use. thank you.

Titi Malaysia
Malaysia
About 2 months using the app
April 30, 2016

Actually really helpful when organizing natural marketing

Giantstuff
United States
About 1 month using the app
March 11, 2021

Simple and easy to use.
Has allowed me to create a program that works for my business (for free!)
Can't wait to try paid features in a few months.

Kinetic Sports
Canada
About 1 month using the app
Smile.io replied March 12, 2021

Thank you so much for the 5-star review ✨Excellent to hear that Smile was super easy to setup!

January 30, 2019

**Upgraded to Growth so that I can provide more benefits to my shoppers as a Thank you! Easy to use, customize and enable. We are a newly launched business and we know happy customers are one of the keys to Growth and success overall. Adding ways for shoppers to earn rewards in return for helping our growth is important for us. Maggie @Smile has been invaluable to me! 01/24/2019**

Original review>>Still early and only using the free plan to see how it works. Will return to update this review once I see more growth from it.

Georgia Kate Boutique
United States
About 1 month using the app
Smile.io replied March 27, 2019

Thank you so much for the five-star review and for the kind words! Our Support team is here to help :)

February 21, 2021

Good App! Definitely helped make my website look and run more effectively. I reccomend to anyone with an eCommerce store!

Gr8Soundzzz
United States
About 1 month using the app
Smile.io replied February 21, 2021

Thank you so much for taking the time to write this review 🤩 Glad we could be of such help!

May 1, 2019

Most solid and professional rewards system on the market. Really happy with the results and increasing our returning customers. 5/5 star guys. Integration was perfect - dadrack.com

Dadrack
Australia
About 1 month using the app
Smile.io replied May 2, 2019

Thank you so much for the kind words :) we're happy to hear our app is working perfectly for you. We really appreciate the five-star review!

May 8, 2017

Very very simple to install and set up. This App is Amazing for total beginners :) I will purchase upgrade level certainly

Feline Instinct
Italy
About 1 month using the app
July 23, 2016

Good app. Returning customers increased

Apparelfest
United States
About 1 month using the app
November 8, 2016

I was having difficulty with understanding how to create discount codes and there was a helpful and friendly customer service rep that called me on the phone and walked me through getting this task completed step by step. I recommend Sweet Tooth 100%

Scentsuosity
United States
About 1 month using the app