Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,642)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and increasing order values through its loyalty and rewards programs. They praise its user-friendly interface and customizable features that integrate seamlessly with Shopify POS. The customer support is noted for its responsiveness and effectiveness, making setup straightforward. Merchants appreciate the app's robust functionality and exceptional service, noting significant satisfaction with its long-term performance.

May 10, 2023

Application géniale avec un super service client !
Je recommande Smile les yeux fermés. Beaucoup d'options disponibles

Buddy Style
France
6 months using the app
Smile.io replied May 10, 2023

Nous vous remercions pour votre temps et vos aimables paroles! 💛
- L'équipe Smile 🙂

June 4, 2016

Looking forward to use this app to reward our Coffee Customers!

French Press Coffee
United States
6 months using the app
December 23, 2023

Leah was great! she was so helpful and patient with my questions. I really appreciate her.

Howell's Mercantile
United States
5 months using the app
Smile.io replied December 25, 2023

Thank you for taking the time to leave this review 🥰 Everyone here at Smile really appreciates it 💛

We are so delighted to hear that you had great experience with our support team 🤩

Don't hesitate to reach out if you have any questions. We're always here if you need us!

- Smile Team ✨

February 1, 2019

Just in the FREE plan, you will have everything you need and more. Including an Awesome Design! We was really looking for a program with good graphic design and Smile.io is the best.

We had a minor issue with a css tag in their end, but we received support very fast by Elli, she gave us FREE access to a feature that is only available in the paid plan but she knew that it will fix our problem.

How awesome is that?

In Smile.io we have a support team almost 24h ready to help us with any issue that may come.

After trying the FREE plan for some time, we decided that such a great customer support team, features and design deserve nothing less (from a committed company) than jumping into a more Advanced plan and make our customers smile big!

PS: We are not getting paid to make this review. We're just too happy with Smile.io

SugarCane1977
United States
5 months using the app
Smile.io replied March 27, 2019

Wow! Thank you so much for the five-star review and kind words. We really love hearing these kind of stories about our team going above and beyond to create a delightful experience for our merchants. :)

July 8, 2019

This app is easy to use, I just wish they had a link that we can share in emails and social media post.

Silk City Candles & Co.
United States
5 months using the app
Smile.io replied July 9, 2019

Thank you for the five-star review, and for the feedback! We're always looking for ways to make our app easier to use. 🙂

October 11, 2016

A fab way of rewarding our customers for loyalty! Simple

Loop E Juice
United Kingdom
5 months using the app
July 16, 2016

Amazingly Easy... Great Add to Our Store!

Elivate Nutrition
United States
5 months using the app
Edited June 3, 2024

We've long used Smile and have had a good experience. Customer service is always very responsive. Lynn was helpful as we navigated moving our account to a new platform.

Lexli
United States
5 months using the app
Smile.io replied February 27, 2024

Thanks for leaving us a 5 star review! 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Jade & Smile Team ✨

October 26, 2016

We tried various Reward Apps, some paid for and some free but none compare to Sweet Tooth.

Simple to use and creates brilliant customer engagement and referrals!

A must have for any Shopify store holder, whether online or POS or both!

Eighty Eight Store
United Kingdom
5 months using the app
August 26, 2021

The app is very user-friendly. I've tried probably all the rewards app that there is available and it's the easier to set up with the best customer experience. The only thing that this app doesn't have that others have is the review part but you can always use another app and sync them together (I use judge.me with this app and it works like wonders). CUSTOMER SERVICE is out of this world !

Stylence Apparel
Canada
5 months using the app
Smile.io replied August 26, 2021

Thanks S! Great to hear that you're loving Smile, and I'm so glad we were able to help ☀️

- Christian