Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.

May 5, 2021

I was extremely happy with the quick and helpful response to my enquiry and would recommend this app and their service

Coyote Boutique
Australia
About 1 month using the app
Smile.io replied May 5, 2021

Thank you so much for taking the time to write this review 🤩 Glad we could be of such help!

March 29, 2017

Great app, very easy to install and set up. Looking forward to grow custumers database.

Eme Style Boutique
Mexico
About 1 month using the app
June 12, 2016

looks and feels great. Cant wait for customers to use it.

Daykids Playhouse Cafe
Australia
About 1 month using the app
April 13, 2017

NOTHING YET JUST INSTALLED.....................................

T S Boutiques
United States
About 1 month using the app
Edited August 7, 2016

Its very user friendly and easy to work with! I would definitely recommend to a friend. My customers love that the sign up is simple and easy!!

Fatal Attractions Fashion
United States
About 1 month using the app
April 9, 2016

So far so good! Just downloaded it. Let's see what happens next. Stay tuned!

Royal Mermaid
United States
About 1 month using the app
March 27, 2019

I really like the app, the design and the functionality so far. My only bug bear is the lack of a support for a physical gift / membership card. We desperately want to be able to give our VIP customers membership cards to make them feel special!

AUTOID
United Kingdom
About 1 month using the app
Smile.io replied March 27, 2019

Thanks so much for sharing this! Feedback really helps ensure that we can provide the best experience possible for all of our merchants. We'll reach out via email to get a better understanding of what you're looking to do. :)

January 22, 2018

it good to attract customers to our website

Delionlex
Malaysia
About 1 month using the app
March 10, 2017

Looks great so far. I only wish I could hide the tab on the free package as well. I am a little worried though about affording the paid packages as I'm from South Africa.

New Start Living
South Africa
About 1 month using the app
April 6, 2016

Just started trying this app- so far -easy set up -

Here Comes The Bling
United States
About 1 month using the app