Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (3,979)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty program that boosts customer engagement and repeat purchases. It's user-friendly with customizable options, seamlessly integrates with Shopify and Shopify POS, and offers reliable performance. The customer support is exceptional, with a responsive team that ensures merchant satisfaction and effective app usage. This app is valued for enhancing shopping experiences and fostering customer loyalty.

March 14, 2025

Great customer support!

ketolibriyum
Canada
Over 3 years using the app
Smile.io replied March 18, 2025

Thank you so much for taking the time to leave this review 💖

April 10, 2025

非常好!回复很专业

COSY ISLAND
China
About 1 year using the app
Smile.io replied April 12, 2025

Thanks so much for taking the time to rate us 5 stars! 🤩

January 10, 2025

Très bonne application qui m’a permis de faire plus de ventes et un SAV très réactif ! Merci beaucoup

Majolie Pierre
France
About 2 years using the app
Smile.io replied January 11, 2025

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

December 19, 2024

The app is generally very easy to use with a decent UX, although Smile's customer service is incredible. Lynn has been very helpful and super responsive, assisting us with any errors that we've come across or questions we've had.

Daybird
United States
About 2 years using the app
Smile.io replied December 22, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

October 9, 2024

After investigating nearly a dozen different loyalty programs, I settled on a couple to test out, based on stellar reviews. Both had similar features, but in terms of pricing and support, Smile was the clear winner.

The team has gone out of its way to be helpful, which is a huge factor when you're running a small business that processes a lot of transactions.

Bossanova Wine & Beer
Canada
26 days using the app
Smile.io replied October 12, 2024

We are so happy to be an app that you enjoy working with! We will always be here for any questions you have :)

January 6, 2025

Jade was great help in assisting me. Very good service and am very happy with the app

NatureChest
United States
About 2 years using the app
Smile.io replied January 8, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

February 6, 2025

Such an awesome app. I absolutely love it and would recommend it to every business owner.

DynamicAli Skincare
Jamaica
5 months using the app
Smile.io replied February 8, 2025

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨

April 30, 2025

Helpful team!

Kiokii and...
Canada
10 months using the app
Smile.io replied May 2, 2025

Thanks so much for taking the time to rate us 5 stars! 🤩

March 1, 2025

Lynn was friendly and helpful!

Live zero
Hong Kong SAR
Over 2 years using the app
Smile.io replied March 3, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

October 24, 2024

Great experience so far, has all the features we needed and at a more competitive price than some other options. Lynn was incredibly helpful with any questions I had during the set up process they seem to always be online!!

Estella Collection
United States
9 days using the app
Smile.io replied October 26, 2024

Thanks for leaving a review! We agree that Lynn is indeed excellent 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨