Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,950)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program app for boosting customer engagement and increasing order values. It features a user-friendly interface, seamless integration with Shopify, and customizable reward and tiered programs that drive sales. The support team is noted for their quick responses and professionalism, enhancing the app's reliability and functionality in managing loyalty programs, making it a popular choice among Shopify store owners.

March 9, 2016

Everything we've been looking for rewards wise! Super easy to use, manage, and reward customers! The tutorials are super helpful to where we haven't needed to reach out for addition help! Highly reccomendation this app!

Sodamsel
United States
6 days using the app
June 12, 2016

Easy to setup and highly recommended.

https://ipinstore.myshopify.com

Ipinstore
Malaysia
6 days using the app
March 12, 2017

Great App i love the multiple options for types of discounts

Better Life Health
United States
6 days using the app
April 12, 2022

This is a good rewards programme and is good for entry level rewards. Easy and intuitive to set up. See how the free plan works for you first and then consider upgrading.

My Gift Candy
United Kingdom
6 days using the app
Smile.io replied April 14, 2022

Thank you so much for your lovely review! 💖 Please don't hesitate to reach out to our team if we can help with anything 🍬

Edited February 5, 2017

We are in love with this app, it's exactly what we needed!!

Homebuyerjournals
United States
6 days using the app
November 15, 2016

This app makes it incredibly easy to bring a rewards system to your online store. Definitely worth the download.

All Aboard Babies
United States
6 days using the app
November 8, 2018

So far, so good!! I love being able to reward customers without a ton of work on my end! Smile has done everything I need it to! I also love that I get to name my rewards points (or, in my shop, glitter bombs!!)!!

Be Majestical Boutique
United States
6 days using the app
February 26, 2018

Love this app and the add-ons. Customer Support is always super helpful.
I do wish there was a mid range for pricing as $59 is pretty steep when all I need is to customize some text :)

To112 Ca
Canada
6 days using the app
March 19, 2024

Setting up a loyalty program has been a big project for us to tackle for a long time. We did extensive research on the best loyalty programs for Shopify. We compared the super high offers of certain app developers and found we would pay so much each month without a complete program. We tried other loyalty apps from some lower-entry apps and had to deal with bugs, lag time, and errors.

After suffering these disappointments, we reluctantly tried Smile.io and quickly regretted not starting sooner. Smile is a breath of fresh air!

It took us over two weeks with other apps to attempt a complete setup, but NOT WITH SMILE.

When I reached out to Smile.io's team for advice on setting up our program, Brandon was a lifesaver. He swiftly took over my ticket, understood my requirements, and provided the proper guidance. His professionalism, empathy, and urgency were commendable. We had our loyalty program set up in less than 24 hours. Brandon is a true genius!

If you want to launch your program quickly and start re-engaging your customers, SMILE is the app you need. If you desire an on-brand loyalty program and want to save time and money, SMILE is the way to go.

P.S.
The results were immediate. Installing Smile.io saved our sales numbers that weekend. Customers were quick to engage, redeem, and order. If you're still reading this, you're missing out. Install the app now and start boosting your retention revenue.

NOTIQ
United States
6 days using the app
Smile.io replied March 21, 2024

Thanks for taking the time to rate us 5 stars! So glad Brandon could help get you up and running. We really appreciate the review 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

May 22, 2020

Happy to be using Smile for rewards on my store. Support from the team is great, especially working with Maggie!

Vyten Career Coaching
United States
6 days using the app
Smile.io replied June 2, 2020

So glad to hear that Maggie was able to help you out 💖 Thank you so much for your review!