Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,646)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and increasing order values through its loyalty and rewards programs. They praise its user-friendly interface and customizable features that integrate seamlessly with Shopify POS. The customer support is noted for its responsiveness and effectiveness, making setup straightforward. Merchants appreciate the app's robust functionality and exceptional service, noting significant satisfaction with its long-term performance.

February 18, 2017

Superb app! Adds much needed functionality to my store.

Forever Pear
Canada
5 months using the app
February 8, 2022

A little start-up company getting very good and quick help form the Smile support team. Appreciate even the little guys are important. Many thanks Larry

The Tea Box
New Zealand
5 months using the app
Smile.io replied February 9, 2022

Thanks so much for the kind words about our team and app 🤩

We aim to make things as intuitive as possible, and our all-star support team is here for anything else you may need assistance with!

November 15, 2015

I like this app. App helps to create a close relationship with the client. This is very important. However, a free version is a little limited.

Garaishop Com
United States
5 months using the app
November 26, 2016

Great experience for both the company and our customers

Ja Moon
United States
5 months using the app
May 31, 2016

So far so good! Loving the different abilities of the app, perfect for what I was looking for!

Privileged Clothing
United States
5 months using the app
December 15, 2023

First, customer service has been fantastic. They're very responsive on chat and have helped us navigate setup and adjustments. It's been working with no issues and the tool is easy to use. They also helped us with a price break as a nonprofit!

Appleton Habitat ReStore
United States
5 months using the app
Smile.io replied December 17, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

December 20, 2017

Great app with great tools. But the best is the amazing support you get, especially from an amazing member of their staff called Maggie.

The Vapoury
United Kingdom
5 months using the app
July 8, 2016

Easy to use & something anyone who is selling something should have.

Homeforweirdos
United States
5 months using the app
July 17, 2023

The app is easy to use and the customer support team is super helpful and fast to response to. The integration with other third party apps like Klaviyo also add value to our customer experience. :)

Wanderlust + Co Singapore
Singapore
5 months using the app
Smile.io replied July 18, 2023

We appreciate you taking the time to leave a review! We're so glad that our Klaviyo integration is helping add to your customer experience and that our support was quick and helpful. Don't hesitate to reach back out if there is anything else we can do for you :)

February 2, 2018

Great customer service definitely looking too start the program in the near future.

Grantz Watches Co
Canada
5 months using the app