Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,384)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and boosting order values through its loyalty and rewards programs. Its user-friendly interface and easy setup, along with features like loyalty landing pages and visible points on product pages, are particularly appreciated. The app is noted for its reliability and minimal oversight needs. Customer support is frequently praised for its responsiveness and effectiveness, with some staff members receiving commendations for personalized service.

May 2, 2023

Great customer service. We needed an app to unify our online and in-store locations and has worked seamlessly for us to offer rewards both online and in-store.

Discover Health LLC
United States
4 months using the app
Smile.io replied May 2, 2023

Thank you for taking the time to leave a review, it was a pleasure assisting today ❤️ - Jade & The Smile Team <3

December 10, 2020

Love this app! Currently, we are using the free plan (which is perfect for a small business) and love the basic features, options for rewards, customer transaction history, and the ability to adjust points on individual accounts if needed.

All American Balloons
United States
4 months using the app
Smile.io replied December 10, 2020

Thank you so much for the five-star rating! We're so happy to hear you and your customers are enjoying Smile. 😀

July 26, 2022

I had an amazing experience with Nicole! Her personality was very pleasant and she took the time to review my site/program. She gave me great feedback on the rewards I had set up. She also answered all my questions which removed some anxiety I was having. She was the absolute best!

Boutique Dopage
United States
4 months using the app
Smile.io replied July 26, 2022

It was a pleasure chatting with you today! I am so glad that we were able to help you get your program set up. Thanks so much for taking the time to leave a review! We really appreciate it 💛 Nicole

October 4, 2017

Amazing app. I have been using it for 3 days now and have already gotten people to opt in. Love the fact that you can offer reward points to customers a refer other customers. Very user friendly. They have an amazing team as well! Tyler Joshua reached out to me personally on Facebook and provided some very helpful tips. Thanks again guys!

Gouchi Coo
Canada
4 months using the app
May 25, 2018

Margie and Roel were great! They offered EXCELLENT SUPPORT and so happy to have found this awesome loyalty app!!

Ezneeds
United States
4 months using the app
December 15, 2021

Truly excited to start using this app! Thank you for creating this! My brand reps are very excited to share it!

Died Colorful
United States
3 months using the app
Smile.io replied December 16, 2021

Thank you so much for your review 🤩
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

September 23, 2016

I just started using Sweet Tooth and im excited to see how it converts. Very easy to set up!!

Bonvoyazz
United States
3 months using the app
February 18, 2020

Really awesome app , it provide reward to loyal customers hence will built great relationship and help retain customer loyalty for increasing sale.

Young Hearts Lingerie Malaysia
Malaysia
3 months using the app
Smile.io replied February 18, 2020

Thank you so much for the five-star rating! 😄 We really appreciate it!

April 27, 2017

Great product and easy to set up!

Dskount
United States
3 months using the app
September 26, 2016

easy to navigate and offers everything you need to drive loyalty!

Mite Munchers
United Kingdom
3 months using the app