Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

April 8, 2022

This App is great and very useful to the webmaster. The customer service is very responsive and helpful!

Fundspring.hk
Hong Kong SAR
6 months using the app
Smile.io replied April 8, 2022

Thanks so much for the kind words about our team and app 🤩

May 3, 2016

Easy to use which I'm happy about and I believe it's going to be a great way for me to boost sales.

Conquest Clothing Company
United States
6 months using the app
July 4, 2022

Nicole was a dream, I might steal her from SMILE.IO
She helped me understand, fix and upgrade my site for customer facing and back-end links so I can cross promote my new rewards channel. This platform is just as easy as running my shopify store. I always wanted a rewards space but thought it would be too difficult to set up- Cheers best thing ever!

AKT Therapy Elemental Skincare
United States
6 months using the app
Smile.io replied July 4, 2022

It was a pleasure chatting with you today! Thanks for the gifs & laughs 😂 We are so glad that you found Smile easy to set up and appreciate your kind words! 💛 Nicole

July 17, 2019

This is a great app. I have had a positive experience and would recommend it to all. The rewards are great for customer retention.

Cat Crazy
United States
6 months using the app
Smile.io replied July 17, 2019

Thank you so much for the five-star review, and for recommending us to your friends! 🙂

November 8, 2016

Very easy to use with simple instructions

B B R S Clothing
United States
6 months using the app
July 31, 2016

This app will be perfect for rewarding my customers with loyalty points!

Zoxy Clothing
United States
6 months using the app
February 4, 2016

We have been using this app for 2 months now and the experience so far is great. Setting up this app is damn easy, step by step tutorials provided by sweet tooth are great. For a startup like us 500 accounts limit isgood enough to begin with. We have benefitted with this app in many ways.

Tootpado
India
6 months using the app
Edited July 29, 2019

We take pride in customer experience and we wanted to give something back to our customers and show them how much it means to us both their trust and loyalty towards our company. Smile.io helped us express and implement this gratefulness and it didn't take long till our customers started using the app. More specifically, the app incentivised them to interact more with our company and in some cases, this interaction increased the order frequency as well.
Now, I'm not sure if this will make you more money but to us, additional sales from such app, although highly welcome, they definitely come second in our priorities. It's of great importance to us to build a great relationship with our customers and the smile app assisted us in giving them the feeling that their trust is mutual, which was our goal ever since we installed it.
A great app overall. On the plus side, customer service is awesome even when you have a lower tier plan. Props to Maggie for her excellent support.

Seven Potions
United Kingdom
6 months using the app
Smile.io replied August 1, 2019

Wow! Thank you for the amazing and thoughtful review. We really appreciate you taking the time to write it, and leaving us a five-star rating. 😊

July 12, 2016

What a great app! So simple and sweet. #besomebody.

Besomebodystore
United States
6 months using the app
August 13, 2017

Fantastic integration over at bensly.com

Bensly
United States
6 months using the app