Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

February 2, 2017

Very easy to set up & user friendly. Just installed though so I can't really say how much it will boost my conversion rate.

Spicy Moments
United Kingdom
2 months using the app
March 16, 2023

Great customer service and great articles to help with set up! Lisa was super fab and very friendly and easy to chat with!

Holt x Palm
United States
2 months using the app
Smile.io replied March 16, 2023

Thank you so much for taking the time to leave this kind review! It was a pleasure helping you today — please don't hesitate to reach out if you need anything else 😊💕

Lisa - Smile Team ✨

May 20, 2016

I think its great that i can reward my customer for shopping with me and it was easy to apply to my store

4850
United States
2 months using the app
January 4, 2017

Thank you very much for an awesome service
Daisy rocks :)

Theluvd
Pakistan
2 months using the app
July 15, 2016

Quick and easy to set up. It's still early but I'm intrigued and anxious to see how well it does. Would recommend it to other online store owners.

Dogs N Jewels
United States
2 months using the app
January 23, 2023

Nicole assisted me today and was a huge help! I appreciate her professionalism and her swift response. I'm looking forward to implementing the information she provided and continuing to serve our customers well. Thank you, Nicole!

HOUSE OF HILT
United States
2 months using the app
Smile.io replied January 24, 2023

Thanks so much for taking the time to leave a review! We really appreciate it. It was great chatting with you. Don't hesitate to reach out if there is anything else we can help you with 💛 Nicole

April 20, 2017

Helps me with my sales 100%. Thanks a bunch.

The Me Line
United States
2 months using the app
July 21, 2016

Great app, easy to use and works amazing on our store.

www.thehiddenbase.com

The Basement London
United Kingdom
2 months using the app
April 5, 2017

easy set up, many features included

Creative Kickz
United States
2 months using the app
March 28, 2017

easy to set up, great way to reward buyers

Cozy Robes
United Kingdom
2 months using the app