Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

May 11, 2024

Andrea was very prompt and helpful with all my questions.

Nursecaresuites - Online Healthcare Boutique
United States
16 days using the app
Smile.io replied May 12, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

June 8, 2016

Love this App very easy to install.

Trendyandclassy
United States
4 months using the app
October 12, 2023

We have been looking for a customer reward program that works with existing apps and custom programming. Well, we found it and could not be happier with Smile: Loyalty & Rewards. It has many great features, including customization and excellent customer support. It is highly recommended!

Relaxus Professional
Canada
4 months using the app
Smile.io replied October 13, 2023

Thanks for leaving a review! Please don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

May 31, 2016

This app is so easy to use. Love it.

My Knock Box
United States
4 months using the app
April 28, 2022

I love how customizable it all is! I was able to make the verbiage and imagery on brand which I appreciated a lot. Customer service has been such a dream. It would be nice if the Test Emails previewed true to how they would be received - ie. with the reward name replaced, the icons etc.

Cleban & Daughters
United States
4 months using the app
Smile.io replied April 29, 2022

Thanks for sharing your review! I've passed your kind words to Nicole 💛

Email previews without placeholders is a great idea! Thanks for sharing, we'll add it to the pipeline for consideration :)

April 12, 2016

Great app, could use some more customizable options.

Batch Clothing
United States
4 months using the app
June 7, 2016

Very easy to use and setup is simple, best setup app so far.

Betty Butch Ltd
United Kingdom
4 months using the app
October 26, 2023

The app is great for loyalty points and rewards. It works great with our POS setup. Needs a few feature enhancements like being able to use multiples of a discount amount for the POS instead of having to create multiple redemption rules (like currently you can only do $3 off, $6 off, $9 off instead of just a single $3 off and then automatically showing the option for its multiples). Great app otherwise and has features like VIP tiers, being able to exclude certain customers, adjusting points etc.

zooxae.com
United States
4 months using the app
Smile.io replied October 27, 2023

Thank you so much for taking the time to leave this review and share your feedback with us! We are always looking for ways to improve and value your thoughts and ideas 🙌

We'll be here if there is ever anything else we can help you with 😊

- Smile Team✨

July 3, 2016

Fantastic. Super excited to start using with my customers. Looking forward to an increase in sales. Thanks for creating a wonderful app!

Unbreakable Mindset
United States
4 months using the app
December 10, 2023

App ótimo e o atendimento excelente! Recomendo.

Vitrinne Clássica
Brazil
4 months using the app
Smile.io replied December 12, 2023

Obrigado pela recomendação e por nos deixar um comentário!

Sua lealdade,

✨ A Equipe de Apoio ao Sorriso ✨