Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (3,983)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty program that boosts customer engagement and repeat purchases. It's user-friendly with customizable options, seamlessly integrates with Shopify and Shopify POS, and offers reliable performance. The customer support is exceptional, with a responsive team that ensures merchant satisfaction and effective app usage. This app is valued for enhancing shopping experiences and fostering customer loyalty.

August 26, 2024

Great app and fantastic support. We have been running our rewards programme for around a month now and have already seen good results. Highly recommend.

Bluebellgray
United Kingdom
2 months using the app
Smile.io replied August 28, 2024

Thank you so much for taking the time to leave a review! We really appreciate it 💖

The Smile Team ✨

December 15, 2024

several agents replied to my questions quickly very friendly and helpful even for a basic plan user...

Vshine Silk and Shine
United Kingdom
About 1 year using the app
Smile.io replied December 17, 2024

Thank you for taking the time to review Smile! We really appreciate it 🤩

Don't hesitate to reach out if you have any questions. We're always here if you need us!


Smile Team ✨

Edited January 30, 2025

Smile.io is an excellent choice for businesses that want to enhance customer loyalty and drive repeat sales through a well-structured rewards program.

Tennis Giant
Canada
Over 5 years using the app
Smile.io replied January 27, 2025

Thank you for your review - we really appreciate you taking the time to leave it!

Edited March 11, 2025

We are starting to work with Smile as we think they provide a great solution, but where we think they are excelling is on their customer support!! Jade has been of a great help and we are sure that we will stick with them for long time. Thanks!

BARNER
Spain
11 months using the app
Smile.io replied November 23, 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Shelby 🤩

May 9, 2025

Complete functions and professional customer service

REDTIGER Official
United States
2 days using the app
Smile.io replied May 10, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

April 22, 2025

Awesome customer support

TacticalElites
United States
6 days using the app
Smile.io replied April 24, 2025

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

October 3, 2024

Helpful & prompt customer service. The app is working well for us at the moment (we are on the free plan), but there is a small issue with guest nudge referrals not working. Apparently this is to do with the new Shopify checkout and Smile are working on a fix to this.

Enigma Component Shop Ltd.
United Kingdom
12 months using the app
April 24, 2025

Très bon service à la clientèle

Kim et Joe
Canada
11 months using the app
Smile.io replied April 27, 2025

Merci beaucoup pour votre avis ! Nous l'apprécions vraiment 💖

September 2, 2024

Amazing customer service! The staff was very knowledgeable and helpful. They immediately answered my questions and concerns when I needed them. The program itself is beneficial in maintaining consumers!

Bellbees
Canada
Over 1 year using the app
Smile.io replied September 4, 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

February 6, 2025

Helped me fix it

Suppz
United States
Over 6 years using the app
Smile.io replied February 8, 2025

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂