Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,905)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and repeat purchases, noting an increase in average order value through its loyalty program. It's easy to use, integrates seamlessly with Shopify, and supports customization across online and in-store channels. The customer support team is praised for its responsiveness and effectiveness in assisting with setup, customization, and troubleshooting.
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Thanks for taking the time to rate us 5 stars! We really appreciate it 💖
Thanks for leaving us a review! We really appreciate you taking the time to do so 🙏
Yours in Loyalty,
✨ The Smile Support Team ✨
Thank you so much for taking the time to leave a review!
✨ The Smile Team ✨
Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩
- Smile Team ✨
Thank you so much for taking the time to leave this rating! 💖
- Smile Team✨
I try this app Make a mistake in the spealling of the name of the point. Now i cant changed the name ! Thats a bummer. Need to pay to maje this change
Hello there! You should be able to change the points branding name in Program > Points under 'Points branding' on the free plan!
We've sent you over an email to help out further 💖
Lisa was amazing. Quick to help out. Gave me trail to test out features so I know if it meets my business needs.
Love the app, I use it si ce 2022 and thanks to Erin & Jade for the support.
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Erin & Jade 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
Makkelijk in gebruik, vriendelijk te woord gestaan bij vragen
I’m new to this and needed an answer right away. When I clicked on the chat it said it would take a day to receive an answer, so I excited out. Maggie actually reached out to me and helped me with my questions! She was super helpful!! Thank you
Thank you so much for taking the time to leave this rating! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Lynn was a pleasure. I had all my questions answered and it was a quick and easy experience
I really enjoy using Smile app. It's easy to set up and when an issue arises it gets resolved promptly. Highly, highly recommended.
Thank you for taking the time to leave a review!
Great app, seems to have good free functionality. I am trying it out still, but for now it's easy to use!
Thanks so much for taking the time to rate us 5 stars! 🤩
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
The support is great. I'm feeling helpful when work with team.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Great app and the support they provide is stunning!
Thank you for taking the time to leave this review!
This is an amazing rewards app. I highly recommend going with Smile. They offer a ton of different cool features and give you a lot of good things to work with!
Thank you so much for taking the time to leave this review 💖 I'm so glad to hear you're loving Smile 🤩
Lisa - Smile Team✨
Andrea was very helpful she was quick and nice to answer all our questions.
Thank you for your review - we really appreciate you taking the time to leave it!
the support is great
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Thanks so much for taking the time to rate us 5 stars! 🤩
Thanks so much for taking the time to rate us 5 stars! 🤩
Thank you for taking the time to review Smile!
the customer service is so good!
Thank you so much for the 5-star rating 💖
If you need any help, please do not hesitate to reach out.
Smile Team ✨
The app is pretty good, but twice a year I look at other review apps to see if i can reduce my monthly costs. Its nearly the same as Klaviyo email system but does not have the same functionality. We have had the app for ages and there doesnt seem to be any more obvious innovation. But hey the devil ya know..... The support team is awesome, responsive, i guess thats what i am paying for?
Thank you for your review! Someone has reached out to learn more about how we can give you the most value while you're using Smile :)
Thanks so much for taking the time to rate us 5 stars! 🤩
Smile Team ✨
I love the app so far and also love that there is live help when I have questions.
Thanks so much for taking the time to rate us 5 stars! 🤩
great app.
Thanks so much for taking the time to leave a review! We really appreciate it 🙏
- Smile Team ✨
As a small business owner at Stellarance, we have found Smile.io to be a fantastic tool for building customer loyalty and engagement. The support team was incredibly responsive and helped us set up the mobile widget seamlessly, making it easy for our customers to access rewards on any device. This app has been invaluable in enhancing our customer experience and encouraging repeat purchases. Highly recommended!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
I'm enjoying the app, and Shelby, from the customer service was very friendly and efficient.
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Shelby 🤩
- Smile Team ✨
La atención al cliente es genial ,me atendió Joana una gran profesional
Muchas gracias, Juan!
Easy to use app with everything you need for rewards. I had a couple of questions and Lynn helped me out right away. She was very friendly and had an answer to all of my questions. Amazing customer service is necessary for me when choosing an app. Highly recommended!
Thank you for taking the time to leave us a 5-star review! 🤩
Don't hesitate to reach out if you have further questions.
Smile Team ✨
I have had all my questions answered in a timely manner. And when I was not able to answer back quickly, once I responded, another team member took over and knew what to do!
Thank you for leaving us a review, we appreciate it! 💖
Smile Team ✨
Absolutely love this product! The app is top-notch, and it has exceeded my expectations. It has elevated our website, we hope to continue to see upgrades to it. I would recommend this product for certain.
Thank you for the 5-star review and such kind words! 💖
Smile Team✨
Malísimo. Su servicio sí da puntos, pero la gente no puede usarlos. Y al abrir el caso con soporte, más de 24 horas y nadie es capaz de responder el chat. Más de 3 días y nadie responde por correo.
Thank you for taking the time to share with us your concerns. I have sent you a follow up email directly to understand exactly what you want to do and explore other possible solutions.
Still need some help on the customer side with enrollment / customer finding thier share link to share with other clients. This really needs to be more visible and promoted somehow..more bolder / bigger. I am sure in time this will work out better
Thank you for your review and feedback here. Someone will reach out to discuss this further with you :)
The definition of you get what you pay for. Slightly more than some of the competitors but the product and service is absolutely amazing, with all the best integrations.
We are so happy to hear you found both the product and service to be great - we look forward to supporting you in the future :)
prompt response and exact info I was after
thank you
Thank you so much for taking the time to leave this review 💖
It was a pleasure assisting you!
Karen - Smile Team✨
very good
Thank you for the 5 star review!
Shelby - Smile Team ✨
Thanks for taking the time to leave us a review! 💛
Thanks to Jade and Hannah for fast response!
We're glad to hear you enjoy the app and user interface! We'll let Lynn know you appreciate her. We do too, she's pretty great at listening to customers needs and helping them get what they need ✨
Smooth
Thank you so much for taking the time to leave us this review! 💛
thank you
Thanks so much for taking the time to leave a review!
- Smile Team ✨
muita fixe
Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏
Yours in Loyalty,
✨ The Smile Support team ✨
perfect support from Lynn, hope i can fully use the plan
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Great service, and even better app, one of the best reward programs out there!
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏
- Smile Team ✨
I appreciate you helping me, thank you!
Thank you for your review! We are so glad Lynn was able to help you :)
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Found the integration and setup easy to follow and intuitive. Support staff via chat was also very responsive and helpful (thanks Joana for your help!)
Thanks for taking the time to leave us a review! 💛
Joana - Smile Team 💛
It's very easy to use. I like it.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨