Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.

June 8, 2017

This app is great for launching a loyalty program for your store! Very easy to use interface as well.

Aesthetic Zoo
Canada
About 2 months using the app
September 6, 2016

This is by far the best app I have uploaded for my store to date.
I love being able to reward my customers for their loyalty.

Ilyana Joi
United States
About 2 months using the app
October 31, 2021

Amazing customer service! Was able to help within a matter of minutes, great pricing compared to other loyalty program apps. 10/10 would recommend!

Farmbox Co.
Australia
About 2 months using the app
Smile.io replied November 1, 2021

Thank you very much for the kind words and 5 stars. It's so appreciated and helps us help even more businesses like yourself. 🎃

April 8, 2016

ive just set it up, it was easy and simple to set up. and the fact that i could change the currency is a dream come true for my store.

Glamorise Brands
South Africa
About 2 months using the app
Edited September 11, 2021

I enjoy everything about this app. It is user friendly, offers tons of education, and the customer service is absolutely stellar. I mean who gets a live person at 11:30pm on a saturday night?! Fanfriggintastic ! I recommend this app to all of the merchants and business owners I come into contact with.

Bad Kitti Claws
United States
About 2 months using the app
Smile.io replied September 13, 2021

Thank you so much for leaving us this lovely review 😻
We'll continue to work hard to provide you with the best experience possible 💖

February 28, 2017

I found interested with this app, because it's pretty good to keep my customer comming back by their cool programs. Thank you!

Bvtshirts
Vietnam
About 2 months using the app
April 21, 2021

Excellent customer service. They were really quick in responding to my questions and helped me get set up. App is really easy to set up and integrates nicely into our store.

One Seed
Australia
About 2 months using the app
Smile.io replied April 21, 2021

Thank you so much for taking the time to write this review 🤩

May 23, 2016

Quick and simple installation. Clean and user friendly design from both an admin and customer perspective. Great app.

Royal Bottom Babies
Canada
About 2 months using the app
September 25, 2016

I just started using this app. So far so good!

Wb Dezign
United States
About 2 months using the app
May 18, 2016

Great app, and very easy to set up!

Leopard Defense
United States
About 2 months using the app