Overall rating
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its simplicity, ease of setup, and customizable loyalty program features. It integrates well with third-party apps and is effective in increasing customer retention. The customer support team is praised for their quick and helpful responses. Merchants value the app's ability to reward customers for social media engagement and offer incentives. It's suitable for both online and in-store shopping and can manage rewards across multiple websites. The free version is robust, providing many features to build customer loyalty.

August 9, 2017

incredibly easy and powerful. love it.

Saffiano Co
Hong Kong SAR
20 days using the app
March 3, 2021

great service , easy to use , i used reward points in the past but they was not a s easy to setup as this

Vape Pig
United Kingdom
11 minutes using the app
Smile.io replied March 3, 2021

Thank you for sharing your kind feedback! It's awesome to hear that you got set up quickly - we look forward to seeing your results! 🐖

October 19, 2016

Great little app for all of our skincare loyalists!

Byron Bay Skincare Uk
United Kingdom
26 days using the app
February 9, 2017

No need a month we got 100 members from Sweet Tooth, thanks!!

United Kingdom
23 days using the app
September 14, 2016

since i signed up i have seen changes, 5 star

United States
26 days using the app
May 25, 2017

A must have for any store serious about customer retention and ultimate growth. The team is phenomenal to work with and the patience of our dedicated manager deserves due credit. Hands down, this it the best loyalty program for the world's fastest growing and customer-driven e-commerce businesses.

21 days using the app
May 16, 2016

Way easier than expected. Set up is fast and easy to do.

Too High Brothers
United States
29 days using the app
Edited November 4, 2020

We use the Smile rewards on our site suvo.co and it works great. It provides many options for earning as well as redeeming points. I wish it had points for giving product reviews with Shopify Product reviews app without needing external integration.

About 19 hours using the app
Smile.io replied November 9, 2020

Thanks so much for your review ✨
This is really great feedback - thank you for sharing! I'll be sure to let our product team know about this :)

January 5, 2016

Easy to install and setup.Just started using and a very happy with this app so far.

United States
About 1 month using the app
August 23, 2016

This app has everything you need to provide your customers with a seamless professional experience. The best part is they continue to update the app when new technology is discovered.

Splendid Options
United States
27 days using the app