Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.

Edited November 17, 2019

A very competent rewards program. 100% makes me more confident to grow my brand - Recommend 100% ....

The Car Care Shop
United Kingdom
About 2 months using the app
Smile.io replied November 18, 2019

Thanks so much for recommending our app, and the 5-star review! 🙌

February 10, 2021

I use this to help drive in new customers. It has really helped out my custmour base so much. If your looking for a great way to get new customers this is it.

Sean's Bling Boutique
United States
About 2 months using the app
Smile.io replied February 10, 2021

Thanks so much for the 5-star review 🌟 Super happy to hear how successful you've been using Smile for customer acquisition!

January 6, 2017

After trying 4 other apps this is definitely THE one! Great app, so easy to use. No headaches, no hidden fees. Love it!

Black Orquid
United States
About 2 months using the app
June 1, 2017

Setup was very easy, I am looking forward to customers using this reward program.

Naturally Devine Organics
United States
About 2 months using the app
January 5, 2016

Really great service and super easy to use!

Paradise Ping Pong
United States
About 2 months using the app
November 2, 2016

Easy and fast,I liked very much.

Ultrabarato
China
About 2 months using the app
March 23, 2017

Awesome App! Can't wait to get my store up and running!

Infinity And Beyond Boutique My Amelia James By Jaime Lynn
United States
About 2 months using the app
September 28, 2016

I havent tried yet in public as I havent launched my site yet. It seemed to be a friendly and generous application. I will make another review once I launched my website.

Nanay N Baby
Australia
About 2 months using the app
April 18, 2022

the online support is great! Joshua is patient and helpful. His prompt reply gives a big help to me. I hope SMILE will launch the CHINESE VERSION soon because most of our customers can only read chinese. I hope every pops from SMILE can shows a sense of belongs to my customers with their mother language. Thanks

CHOWBOYFOOD 潮州仔
Hong Kong SAR
About 2 months using the app
Smile.io replied April 19, 2022

Thank you so much for your lovely review and helpful feedback! 💖 We'll share this with our product team for you!

Edited December 6, 2019

I used this app to help me bring in more customers and I know it will do just that! I love rewards and the setup is fast here and customer service is amazing.

UsGirls - Us FemEnine
United States
About 2 months using the app
Smile.io replied December 9, 2019

Thank you so much for the five-star rating and kind words!🙂 We really appreciate you!