Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (3,981)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty program that boosts customer engagement and repeat purchases. It's user-friendly with customizable options, seamlessly integrates with Shopify and Shopify POS, and offers reliable performance. The customer support is exceptional, with a responsive team that ensures merchant satisfaction and effective app usage. This app is valued for enhancing shopping experiences and fostering customer loyalty.

March 28, 2024

Essential Roofing Supply
United States
26 minutes using the app
Smile.io replied April 1, 2024

Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩

- Smile Team ✨

July 8, 2025

The Vegan
Australia
July 7, 2025

Knockout Style Inc.
United States
July 4, 2025

Great support!!

Healthmasters
United States
June 24, 2025

Makkelijk in gebruik, vriendelijk te woord gestaan bij vragen

Pet Party
Netherlands
June 19, 2025

Lisa was very helpful!

Silly Goose Kids
Canada
June 9, 2025

Bath Scent-sations
Trinidad & Tobago
June 7, 2025

Getting Crafty With It
United States
June 5, 2025

GlossDrop
United States
22 minutes using the app
Smile.io replied June 9, 2025

Thank you so much for taking the time to leave this rating! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. 


Smile Team ✨

May 29, 2025

Nacre & Or
Réunion
May 22, 2025

WeHonest Model
China
May 19, 2025

Lynn was a pleasure. I had all my questions answered and it was a quick and easy experience

precision-auto-PAPB
Canada
May 16, 2025

Very useful and professional app with great features that give you the chance of a complete loyality program to your customer with your brand.

Also a perfectttt customer support service. it is highly recommended app

Accessories of Gaga
Egypt
March 28, 2025

I really enjoy using Smile app. It's easy to set up and when an issue arises it gets resolved promptly. Highly, highly recommended.

Tarot Fairy Godmother
Malaysia
About 2 years using the app
Smile.io replied March 29, 2025

Thank you for taking the time to leave a review!

March 13, 2025

Great app, seems to have good free functionality. I am trying it out still, but for now it's easy to use!

The Tool Tuckshop
Australia
28 minutes using the app
Smile.io replied March 15, 2025

Thanks so much for taking the time to rate us 5 stars! 🤩

March 3, 2025

Sacred Saints
United States
3 minutes using the app
Smile.io replied March 6, 2025

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

March 2, 2025

The support is great. I'm feeling helpful when work with team.

Dev Motherswork Vietnam
Singapore
Smile.io replied March 4, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

March 1, 2025

Great app and the support they provide is stunning!

Coppertech Golf
United Kingdom
About 1 month using the app
Smile.io replied March 3, 2025

Thank you for taking the time to leave this review!

February 25, 2025

This is an amazing rewards app. I highly recommend going with Smile. They offer a ton of different cool features and give you a lot of good things to work with!

AuthenticLook
United States
5 days using the app
Smile.io replied February 27, 2025

Thank you so much for taking the time to leave this review 💖 I'm so glad to hear you're loving Smile 🤩

Lisa - Smile Team✨

February 9, 2025

the support is great

The Healing Pen Store
United States
11 months using the app
Smile.io replied February 11, 2025

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

December 20, 2024

Eight21 Creations LLC
United States
About 2 hours using the app
Smile.io replied December 22, 2024

Thanks so much for taking the time to rate us 5 stars! 🤩

December 14, 2024

Great system

Sportsman's Exchange
United States
4 months using the app
Smile.io replied December 17, 2024

Thank you so much for taking the time to leave us this review 💖

If you need any help, please do not hesitate to reach out 😊

Smile Team ✨

December 3, 2024

Sapphixe
United States
About 4 hours using the app
Smile.io replied December 5, 2024

Thanks so much for taking the time to rate us 5 stars! 🤩

November 23, 2024

PixelForge
India
11 minutes using the app
Smile.io replied November 25, 2024

Thank you for taking the time to review Smile!

November 21, 2024

the customer service is so good!

inailbeauty
Canada
8 days using the app
Smile.io replied November 22, 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

November 11, 2024

Bubbly Scentz
United Kingdom
22 days using the app
Smile.io replied November 13, 2024

Thanks so much for taking the time to rate us 5 stars! 🤩

Smile Team ✨

November 6, 2024

great app.

Energy-Elegance
Cameroon
5 minutes using the app
Smile.io replied November 8, 2024

Thanks so much for taking the time to leave a review! We really appreciate it 🙏

- Smile Team ✨

November 1, 2024

having the best experience with this Smile .

Newmailuxe
India
About 13 hours using the app
Smile.io replied November 4, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

October 30, 2024

I'm enjoying the app, and Shelby, from the customer service was very friendly and efficient.

Be Breeze
Canada
2 days using the app
Smile.io replied November 1, 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Shelby 🤩

- Smile Team ✨

October 11, 2024

La atención al cliente es genial ,me atendió Joana una gran profesional

J&M
Spain
About 19 hours using the app
Smile.io replied October 12, 2024

Muchas gracias, Juan!

October 2, 2024

Easy to use app with everything you need for rewards. I had a couple of questions and Lynn helped me out right away. She was very friendly and had an answer to all of my questions. Amazing customer service is necessary for me when choosing an app. Highly recommended!

Reaper
United States
1 day using the app
Smile.io replied October 4, 2024

Thank you for taking the time to leave us a 5-star review! 🤩

Don't hesitate to reach out if you have further questions.

Smile Team ✨

October 2, 2024

I have had all my questions answered in a timely manner. And when I was not able to answer back quickly, once I responded, another team member took over and knew what to do!

Simply Kreative Designs
United States
16 days using the app
Smile.io replied October 4, 2024

Thank you for leaving us a review, we appreciate it! 💖

Smile Team ✨

October 1, 2024

Absolutely love this product! The app is top-notch, and it has exceeded my expectations. It has elevated our website, we hope to continue to see upgrades to it. I would recommend this product for certain.

Vanity Fur Pet Shop
Canada
About 23 hours using the app
Smile.io replied October 3, 2024

Thank you for the 5-star review and such kind words! 💖

Smile Team✨

September 8, 2024

prompt response and exact info I was after

thank you

Poker Tragic
Australia
About 19 hours using the app
Smile.io replied September 10, 2024

Thank you so much for taking the time to leave this review 💖
It was a pleasure assisting you!

Karen - Smile Team✨

September 6, 2024

very good

Jolie Laide
China
1 day using the app
Smile.io replied September 9, 2024

Thank you for the 5 star review!

Shelby - Smile Team ✨

September 4, 2024

Sustainify
Israel
4 minutes using the app
Smile.io replied September 6, 2024

Thanks for taking the time to leave us a review! 💛

Edited August 27, 2024

Thanks to Jade and Hannah for fast response!

Paint by Numbers
United States
Smile.io replied September 7, 2021

We're glad to hear you enjoy the app and user interface! We'll let Lynn know you appreciate her. We do too, she's pretty great at listening to customers needs and helping them get what they need ✨

August 26, 2024

Smooth

8 Mile Mattress and More.com
United States
9 minutes using the app
Smile.io replied August 28, 2024

Thank you so much for taking the time to leave us this review! 💛

August 22, 2024

thank you

zimocare
Germany
8 minutes using the app
Smile.io replied August 23, 2024

Thanks so much for taking the time to leave a review!

- Smile Team ✨

August 17, 2024

muita fixe

Shopp Easy
Portugal
4 minutes using the app
Smile.io replied August 31, 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

August 13, 2024

Great service, and even better app, one of the best reward programs out there!

Crystal & Stone
Australia
About 4 years using the app
Smile.io replied August 15, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

August 6, 2024

I appreciate you helping me, thank you!

WJST Jet Set Skybound Store
United States
4 days using the app
Smile.io replied August 8, 2024

Thank you for your review! We are so glad Lynn was able to help you :)

July 30, 2024

Found the integration and setup easy to follow and intuitive. Support staff via chat was also very responsive and helpful (thanks Joana for your help!)

The Third Place Books
Australia
About 1 month using the app
Smile.io replied July 31, 2024

Thanks for taking the time to leave us a review! 💛

Joana - Smile Team 💛

July 22, 2024

It's very easy to use. I like it.

One Dollar Store
United States
3 days using the app
Smile.io replied July 23, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

July 11, 2024

التطبيق قوي وجميل وبخطوات سريعة وسهله يتفعل معك على المتجر رائع ، والافضل انه سهل واذا واجهت مشكلة دعم سريع يتحاوب معك وبالتواصل تحية لJade

WAVE SHOP
Saudi Arabia
2 days using the app
Smile.io replied July 12, 2024

Thank you for your lovely review - we are so pleased Jade was able to give you great service!

July 10, 2024

Great customer service!

Charlotte et Charlie
Canada
13 days using the app
Smile.io replied July 12, 2024

We do think our customer support is pretty awesome so thank you for review and we are glad you feel the same! :)

July 4, 2024

The Old Tree
Ireland
About 7 hours using the app
Smile.io replied July 6, 2024

Thank you so much for taking the time to leave this rating! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

July 4, 2024

good

soulshow
China
About 1 month using the app
Smile.io replied July 6, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

July 3, 2024

I recently had the pleasure of receiving assistance from Lynn at Smile.io, and I cannot express enough how grateful I am for her exceptional support. From the very beginning, I was having a lot of difficulty navigating through some of the features and functionalities of the platform. However, Lynn was there to guide me every step of the way.

Lynn's patience and dedication were evident throughout our interactions. She took the time to thoroughly understand the issues I was facing and provided clear, step-by-step instructions to resolve them. Her explanations were always easy to follow, and she made sure that I was comfortable with each step before moving on to the next.

What truly stood out was Lynn's unwavering commitment to ensuring that I had a positive experience. She never rushed through our conversations and was always willing to go the extra mile to help me understand the solutions. Her friendly and professional demeanor made the entire process much less stressful and more manageable.

In addition to her technical expertise, Lynn's customer service skills are truly commendable. She was always prompt in her responses and consistently provided helpful and insightful advice. It's clear that she genuinely cares about her clients and takes pride in her work.

Given the outstanding level of service that Lynn provides, I firmly believe that she deserves recognition and a raise for her hard work. Her dedication to helping customers and her ability to make complex issues seem simple are invaluable assets to Smile.io. Lynn's support has not only resolved my issues but also left me with a very positive impression of the company.

Thank you, Lynn, for your exceptional service and for making my experience with Smile.io so much better. Your efforts are greatly appreciated!

SVNE Organics
United Kingdom
About 1 month using the app
Smile.io replied July 6, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

June 29, 2024

Hi, I am not using the app, how can I delete all the data in my site?

ALECRIM.lab
Brazil
About 2 hours using the app
Smile.io replied July 3, 2024

Hi there! It looks like you've uninstalled Smile, so per our policies, all of your data was already deleted after 48 hours. If you have any further questions, please do reach out to us at help@smile.io

Yours in Loyalty,

The Smile Support Team

June 17, 2024

good customer service from the support team and easy to use interface & integration

LightWater Skin
United States
About 2 years using the app
Smile.io replied June 22, 2024

We are so glad to hear our customer support was helpful. Thank you for your review :)