Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,680)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its loyalty and rewards features that boost customer engagement and retention. They appreciate its user-friendly interface, customizable loyalty programs, tiered rewards, and referral systems. The integration with Shopify is seamless, ensuring easy management. Its performance is reliable, and customer support is noted for being responsive and effective in providing assistance and resolving issues quickly.
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Customers love the rewards program and Smile has been a great app. Also the customer service service has been great and very helpful. Would highly recommend.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Smile Team ✨
An easy to use, easy to understand, and versatile loyalty program that can't be recommended enough! Joana was extremely helpful with the ton of questions I had - excellent customer service. Highly recommend!
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Easy to use, easy to adjust and our customers use the app with a "smile". I had some questions about users and customer service has been a great help. Thanks Hannah! I
Thank you for leaving this lovely review! We are so glad you find the app easy to use and it makes your customers smile!
Great FREE program with lots of options as well as fairly priced paid upgrades. Quick and helpful chat support. Great integration with Shopify POS as well. Customers love that I can help keep track of and redeem their points for them when they shop in-store as well as online.
Thank you for your review and feedback. A member of our support team members has reached out via email.
Happy with Smile's customer service. They always come back to me quickly and offer a good solution.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
This app works well for us, does exactly what we need it to, and the support team is excellent and responsive. Thank you Smile.io!
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
I had a great experience with Lisa from customer service. She helped me navigate the app and solve some concerns I had. She was quick and very easy to talk to :)
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
utstanding Support and Customer Engagement
We’ve been using the platform for a while now, and it has been incredibly helpful in engaging more with our customers and showing them the appreciation they deserve. The ability to connect with our customers more meaningfully has made a significant impact on our overall customer relationship.
Recently, we had a concern regarding bulk points editing, and ...
Thanks for leaving a review!
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Lisa was super helpful and very friendly. She was able to send screenshots and we figured out the issue and resolved it quickly!
Thanks so much for taking the time to rate us 5 stars! 🤩
Jade from customer service was so kind and prompt with a response. She not only saved me time but frustration as well. She is a keeper!!!!
Thanks for leaving a review!
Don't hesitate to reach out if you have any questions.
Smile Team ✨