Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,899)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and repeat purchases, noting an increase in average order value through its loyalty program. It's easy to use, integrates seamlessly with Shopify, and supports customization across online and in-store channels. The customer support team is praised for its responsiveness and effectiveness in assisting with setup, customization, and troubleshooting.
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I’ve been using smile for the past 3 years. It’s a simple way to reward your loyal customers and can be used to drive sales really well. I’ve enjoyed using it to build my email list as well. Recently my store has seen huge growth and has pushed me over the starter package limit. Hanna was super helpful to help me no go over budget and keep the program running. I definitely recommend this app if you are interested in growing a loyal customer base.
Thank you for taking the time to leave this thoughtful review - we appreciate it!
Cole was so helpful as we had to reset our system due to an update with our loyalty program. He walked me through every step of the way and assisted, which we appreciate as busy small business owners.
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Cole 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
Smile has been a great loyalty program for our customers for the last 3 years! We have enjoyed the customizable features and fantastic support.
Thanks for leaving us a 5-star review!
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Smile is very easy to use and setup. Integrates well with Shopify and Klaviyo. Their team is incredibly helpful and responsive throughout the whole process. Really appreciate Cole who helped get my issue resolved quickly and was great to work with!
Thanks so much for taking the time to rate us 5 stars! 🤩
Simple integration and great ways for customer to earn and redeem rewards. Dev team is very helpful with any issues. Angie really helped find my code errors with her eagle eyes.
Thank you for leaving this review. We think Angie is awesome too and we are happy to hear she was able to resolve things for you!
Erin was amazing.
She emailed me just a few minutes after I had sent my query. She provided detailed instructions on how to create another way to redeem points.
I´ll definitely reach out to her if I need to change the settings of our rewards program in the future.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Lynn and Ezra were super helpful and quick to respond. They really helped us through the whole process of resolving our customer’s points issue. Thanks so much!
Thank you so much for the review! We're so glad to hear that you had a great experience with Lynn and Ezra 🤩
Don't hesitate to reach out if you ever need anything!
- Smile Team ✨
The support we have received from Smile has been outstanding! Any little issue we have come across or question we have has been dealt with in a kind and efficient manner. Shoutout to Shelby & Erin for the awesome help we received recently!
Thank you for taking the time to leave us this review! We're so glad to hear that you had a great experience with Shelby & Erin 🤩
Looking forward to continuing to support your success 💖
- Smile Team 🌟
Smile.io staff are kind and helpful. Answered all of my questions promptly and accurately. The knowledgeable, helpful staff made migrating from our previous loyalty program a breeze. Special thanks to Lisa and Angie for your patience and help!
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
The app works great, and if you aren't changing your store a lot then, you won't have any issues. Customers also love having a rewards system!
So glad that you and your customers are loving the rewards program! Thank you for this lovely review.