Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

December 5, 2024

quick, friendly response and helpful and relevant content to guide me through troubleshooting. Thank you, Lisa!

Poplinen
United States
Almost 2 years using the app
Smile.io replied December 7, 2024

We smiled reading this review! Thank you so much :)))

November 7, 2024

Great app with a good range of options to reward customers for their loyalty. Super helpful customer support, Joana spent time working through different options that might work for me both now and in the future for the type of rewards I would like to offer.

Hue & Harmony
United Kingdom
3 months using the app
Smile.io replied November 8, 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Joana 🤩

December 11, 2024

Shelby was very patient and very helpful, directed me to exactly what I needed. Thanks Shelby!

Preggy Plus
Trinidad & Tobago
Over 2 years using the app
Smile.io replied December 13, 2024

We smiled reading this review! Thank you so much :)

November 21, 2024

Joana was really helpful in answering my enquiry.
The app is super simple to use and not overwhelming at all. Thank you for making it easy!

Craftly Ltd
United Kingdom
11 months using the app
Smile.io replied November 22, 2024

Thanks so much for taking the time to rate us 5 stars! 🤩

November 14, 2024

Jade in the customer support team was super helpful with a query my customer had, and explained clearly what the resolve was. Thanks v much!

Redchurch Brewery
United Kingdom
About 4 years using the app
Smile.io replied November 16, 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Jade 🤩

- Smile Team ✨

November 11, 2024

System works great and the customer service/support is second to none. Always coming out with new features. Couldn't be happier.

TacTree
United Kingdom
6 months using the app
November 12, 2024

We’re extremely satisfied with this rewards app. It’s user-friendly, and the support team is responsive and incredibly helpful. The entire experience has been seamless.

G.M. COLLIN® Skincare | Official Site
United States
Over 1 year using the app
Smile.io replied November 14, 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

December 9, 2024

Very prompt answer with details. PERFECT!!

Music Plaza
United States
Over 6 years using the app
Smile.io replied December 12, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

November 27, 2024

Very quick and pointed me to the right direction with ease

The Mane Attraction
United States
Over 2 years using the app
Smile.io replied November 29, 2024

Thank you for your review. We are happy that your questions were answered quickly!

December 11, 2024

I had a question about integrating the app on my POS and Shelby responded quickly and was very helpful

Grace & Grit Boutique
United States
Over 1 year using the app
Smile.io replied December 13, 2024

So glad Shelby was able to assist you and thank you for your lovely review!