Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,469)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

October 15, 2024

App is really in depth and the support team are incredibly helpful. Highly recommended.

Powerlete
United Kingdom
Over 2 years using the app
Smile.io replied October 16, 2024

Thank you for your kind words! We are so happy to hear that you'd highly recommend us - we look forward to watching your program thrive!

September 9, 2024

Great app, we've been using Smile for a while now and haven't had any issues.

Flare Audio Ltd
United Kingdom
Almost 5 years using the app
Smile.io replied September 10, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

September 27, 2024

Lori was super helpful with all my questions on the VIP programs.

Agave in Bloom
United States
Almost 3 years using the app
Smile.io replied September 29, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

October 9, 2024

We're just getting to the point where we are digging more heavily into the app, but we like what we see so far.

Swim2000
United States
About 2 years using the app
Smile.io replied October 12, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

October 1, 2024

Lynn P was great to work with. Follwed up immediatly and was eager to help resolve my issue.

The Little Catholic
United States
Over 2 years using the app
Smile.io replied October 3, 2024

Thanks for taking the time to rate us 5 stars!

Smile Team✨

September 6, 2024

Great support, Mr Cole provided quick help and retained a satisfied customers

Store 974 | ستور ٩٧٤
Qatar
Over 4 years using the app
Smile.io replied September 9, 2024

Thank you for the 5 star review!

Shelby - Smile Team ✨

September 18, 2024

Smile has been wonderful for us. When we ran into an issue support was immediate and extremely helpful!

American Filament
United States
About 3 years using the app
Smile.io replied September 22, 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

September 4, 2024

Thank you!

Sudtana
Thailand
About 4 years using the app
Smile.io replied September 6, 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

September 8, 2024

Give Karen a raise! Super efficient and helpful service ♥️

& Again
New Zealand
Over 3 years using the app
Smile.io replied September 10, 2024

Thank you so much for taking the time to leave this wonderful review 💖
It was a pleasure assisting you!

Karen - Smile Team✨

September 10, 2024

Quick and easy to reach customer service.

Les Ateliers Quilt et Coton
Canada
Over 3 years using the app
Smile.io replied September 13, 2024

Thank you for talking the time to leave this review. We are so glad our customer service was easy to speak to!