Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,647)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.
Refine
-
By rating
Lynn's customer service was great.
Thank you for your review, we are so glad you had a good experience with Lynn :)
Joana was so quick and extra helpful. She had many suggestions to solve my query and followed up with me! Excellent service, many thanks!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Hannah's explanation is straight forward and clear. Thank you.
Thank you for your lovely review - I'm so glad I was able to help! -Hannah :
Great customer service! Fast and informative!
Thank you for your review! We really appreciate it :)
This app is relevant if you want to use a loyalty program in your Shopify store.
I needed help a few times, and their support was very responsive, I am thinking of Joana who responded to me in less than an hour and took the time to help me!
So I recommend this app !
Thank you so much for taking the time to leave this review! -Joana :)
Smile has been a wonderful, easy tool to use on our stores! Mike has curated a wonderful team and really takes care of long time loyal customers. Ive gotten wonderful, easy help from Lisa, David and other team members as well.
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏
- Smile Team ✨
Happy Lucky’s loose leaf tea is both brick & mortar and online. What drew me to you all back in 2019, when we set up with Shopify, was Smile was the only loyalty program that worked and facilitated customers to earn and redeem via both channels. We’ve been smiling ever since. And, thank you Brandon for your recent help. Much appreciated.
So pleased Brandon could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖
Lynn from customer service has been super helpful and answers all my question thoroughly and with patience.
Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Lynn 🤩
I have a lot of questions to ask them recently, and they answered them patiently. Very good service. Thank you
! We really appreciate the kind words 🙏 Thanks for the review!
Yours in Loyalty,
✨ The Smile Support Team ✨
Lynn is awesome and followed up with me to make sure I made the change in plan before my next billing cycle. Highly recommend!
Thank you for your review! We are so glad Lynn was able to help you :)