Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,516)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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Great customer service!
We do think our customer support is pretty awesome so thank you for review and we are glad you feel the same! :)
Simply perfect support - could not be any better
Thanks so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Great support ! Thank you !
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏
- Smile Team ✨
We have used this awesome app for several years now and have been extremely happy with it -- and the results. HIGHLY recommend!
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏
Yours in Loyalty,
✨ The Smile Support Team ✨
Smile.io is a great service for our Shopify store. We run both an e-Commerce and Brick & Mortar storefront and the loyalty program backed by Smile.io syncs everything beautifully. Our customers have never been happier to be part of our "Tea Club".
When we ran into a scaling issue, Smile.io's team members Karen, Andreandana, and Jade on the support team were quick and flexible, helping us stay on track and meeting our growth goals! Smile.io is a great product, we highly recommend trying it out!
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
Lisa provides incredible customer service and held our hands while onboarding - other companies could learn from her kind customer service skills!! Highly recommend!
So pleased Lisa could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖
Hannah was very helpful as usual.
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Truly impeccable and helpful customer service!
Thanks so much for taking the time to leave a review! We really appreciate it 🙏
- Smile Team ✨
over and over again smile exceeds my expectations of their customer service! I've requested some truly ridiculous things and every time they come through and help me out big time!
really doing the loyalty thing right.
Thanks lisa!
Wow, thank you so much for these kind words! They really inspire us to keep pushing to provide an awesome product for you 💖
We are always delighted to help.
Thank you
Smile Team ✨
The Smile team.
We've been using Smile since 2017 and just wanted to drop a review to say they're great. Having a rewards program that's easy to use and manage is amazing. Lots of good features and helpful customer support.
Thanks so much for taking the time to write this review!! We appreciate it so, so much & look forward to seeing your business continue to grow 🤩🚀🌈 It's wonderful to hear that you find Smile easy to use and our Support Team to be helpful 😊
Don't hesitate to reach out if there is anything we can help you with! 💖
- Smile Team ✨