Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (3,989)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases, noting an increase in average order value through its loyalty program. It's easy to use, integrates seamlessly with Shopify, and supports customization across online and in-store channels. The customer support team is praised for its responsiveness and effectiveness in assisting with setup, customization, and troubleshooting.

January 23, 2025

Je recommande vraiment cette application pour commencer votre programme de fidélité sur Shopify. Petit bémol pour notre prochaine migration avec Brevo, pas prise en compte (seul Mailchimp) dommage.

Parfumerie du Soleil d'Or
France
About 1 month using the app
Smile.io replied January 27, 2025

Merci d'avoir pris le temps de laisser cet avis et pour votre retour ! Un membre de notre équipe d'assistance a contacté pour voir si nous pouvons répondre à votre demande.

March 1, 2025

Lynn was friendly and helpful!

Live zero
Hong Kong SAR
Over 2 years using the app
Smile.io replied March 3, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

February 6, 2025

Such an awesome app. I absolutely love it and would recommend it to every business owner.

DynamicAli Skincare
Jamaica
5 months using the app
Smile.io replied February 8, 2025

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨

December 15, 2024

several agents replied to my questions quickly very friendly and helpful even for a basic plan user...

Vshine Silk and Shine
United Kingdom
About 1 year using the app
Smile.io replied December 17, 2024

Thank you for taking the time to review Smile! We really appreciate it 🤩

Don't hesitate to reach out if you have any questions. We're always here if you need us!


Smile Team ✨

February 27, 2025

Super helpful! Thanks Carla :)

Tallow + Ash
United Kingdom
About 2 years using the app
Smile.io replied February 28, 2025

So glad you found Carla helpful - we think she's great too! We appreciate you taking the time to leave this review :)

March 3, 2025

Great Customer Service!

Eccentrics Boutique
United States
Over 5 years using the app
Smile.io replied March 6, 2025

Thank you for leaving this review! We are happy to hear you had great support when you reached out.

September 11, 2024

Smile does everything we want and integrates with the other apps we use for a holistic approach to managing and encouraging members to join and use the program. The support is fantastic.

Bare Equestrian
Australia
6 months using the app
Smile.io replied September 13, 2024

Thank you for this lovely review, we are really glad you found the support fantastic :)

January 21, 2025

Le service client est super rapide et efficace. Nous avons des réponses précise afin de répondre à nos intérogation.

Les Sublimes
Canada
Over 2 years using the app
Smile.io replied January 23, 2025

Merci pour cette belle critique. Nous sommes heureux de voir que vous avez vécu une excellente expérience avec notre équipe !

May 13, 2025

Super features und toller Kundenservice!

iliane.handmade
Germany
2 days using the app
Smile.io replied May 14, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

October 13, 2024

We’re currently integrating Smile.io into our site, and the experience has been fantastic so far! Their platform is easy to work with, and the customer support team has been amazing—super responsive and helpful every step of the way. They've really gone above and beyond to ensure our integration is smooth.

Highly recommend Smile.io to anyone looking for a reliable rewards platform with excellent support!

Davincified
United States
4 days using the app
Smile.io replied October 14, 2024

We are really glad to hear you've had a fantastic experience both within the app and with our customer support. We look forward to watching your program thrive!