Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,979)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty program that boosts customer engagement and repeat purchases. It's user-friendly with customizable options, seamlessly integrates with Shopify and Shopify POS, and offers reliable performance. The customer support is exceptional, with a responsive team that ensures merchant satisfaction and effective app usage. This app is valued for enhancing shopping experiences and fostering customer loyalty.
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They are a big help and are available 24/7. they are top rated for a reason
Thanks for leaving us a 5-star review! 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
- Smile Team ✨
The app is pretty good, but twice a year I look at other review apps to see if i can reduce my monthly costs. Its nearly the same as Klaviyo email system but does not have the same functionality. We have had the app for ages and there doesnt seem to be any more obvious innovation. But hey the devil ya know..... The support team is awesome, responsive, i guess thats what i am paying for?
Thank you for your review! Someone has reached out to learn more about how we can give you the most value while you're using Smile :)
Had an issue that took a few days to fix but customer service was very helpful and eventually fixed the issue. Will definitely recommend them every time.
Thank you for your review, we appreciate your words. This has been internally escalated and we are hoping for a fix soon!
Helped me fix it
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Ezra Alamsyah provided excellent technical support. He was able to solve an issue that we had been having with in a flow email for days in about 10 min. Thank you Ezra and the entire Smile.io team. :)
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
- Smile Team ✨
Hannah did a great job at supporting our technical questions so that we are able to get the best use out of the Smile Loyalty program to reward our customers and increase sales.
Thank you for taking the time to leave us a 5-star review! 🤩 We look forward to watching your loyalty program thrive!
Customer service was great. Thank you Hannah!
Thank you for taking the time to leave this review!
Online support is great, still getting head around the app and how to make it worth our customers while as well as creating ease of use for staff.
Thank you for your review, please reach out to our support team if you have any questions, to make sure you're getting the most value out of Smile!
Excellent service. Efficient and friendly. Many thanks.
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
I've used the app for a while now and have been please with the functionality and ease of use. Customer support is great as well. Highly recommend!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨