Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,629)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

September 15, 2016

This is a winner for store owners and especially their customers.Everyone appreciates treats.

Drongineering
United States
3 months using the app
August 1, 2016

Just started with the app. Works great, easy to install. Thank you very much!

H2o Meal
India
3 months using the app
September 21, 2016

Saltwort Corpoation is happy to announce a new partnership with Sweet Tooth.

Saltwort
United States
3 months using the app
December 4, 2023

Brandon in their support department was lightning-quick and very helpful.

sageberri.com
United Kingdom
2 months using the app
Smile.io replied December 6, 2023

So glad to hear that Brandon was able to help you in lightning-quick fashion! Thanks so much for taking the time to leave a review about him 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

Edited September 3, 2021

A BIG BIG thankyou to Joana and Tess from Smile and the whole team! I was having some issues with the popup being a bit cluttered on mobile and also effecting another app. Not only did they log in and fix it, they granted me access to choose what is displayed on Mobile and desktop. Honestly guys couldn't recommend them enough! Great weekend to you all!

Direct Computers
United Kingdom
3 months using the app
Smile.io replied September 3, 2021

Thank you so much for this amazing review! It really made our day 🥺
Please don't hesitate to reach out to us whenever - always happy to chat with you! 💖

January 31, 2019

They fixed a problem for me quickly I am happy with them. I just wished they had a rewards for a customers birthday

Jaxon's Jewelers
United States
2 months using the app
Smile.io replied March 27, 2019

Hey there! Thank you for the five-star review! It's worth noting that we do offer birthday rewards. We'll send you an email on how to do that. :)

March 23, 2022

just started using it, but so far it has worked great! My customers are loving that they get rewarded for shopping

Magnolia Monograms Inc.
United States
2 months using the app
Smile.io replied March 24, 2022

Welcome to Smile! We're thrilled to have you on board - thank you for sharing your wonderful feedback 💛 :)

December 11, 2023

SAV super rapide rapide !
Chouette appli, configuration facile ! Je recommande vivement, cest une technique marketing qui marche déjà en boutique.

Missa Arles
France
2 months using the app
Smile.io replied December 12, 2023

Merci d'avoir pris le temps de nous laisser un avis ! Nous apprécions les gentils mots 🙏

Votre fidélité,

✨L'équipe d'assistance Smile ✨

September 8, 2016

Incredible rewards program. Very easy to navigate and customer friendly.

Sweet Treat Bikinis
United States
2 months using the app
November 22, 2023

Great quick communication from Lynn to help me with my query.

Hype Locker UK
United Kingdom
2 months using the app
Smile.io replied November 25, 2023

Thanks for leaving a review! We agree that Lynn is indeed excellent 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!