Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,630)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.
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Great quick communication from Lynn to help me with my query.
Thanks for leaving a review! We agree that Lynn is indeed excellent 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
I am happy to say that working with the Smile Rewards staff, Maggie, we were able to work out any differences. I revised my review for the following reasons. First, if you have any issues with wanting to use this app, speak with the staff first before uninstalling it. They are really helpful and quick in responding. Secondly, solid support. Maggie and I traded a handful of emails on the weekend, and, on Sunday. Yes, I am impressed! Thirdly, the functionality of this app is amazing and IMHO will help me meet my business goals. I think the free version is totally awesome, but the paid plans sure do offer more in creativity and professional looking widgets, which my customers deserve. How do you spell awesome? M-A-G-G-I-E!!
********Below was my initial review***********
I was really excited to use this app since it would have met my goals for offering value to my customers and growth. BUT, it's way too pricey and unfortunately I cant use it. I really wanted the VIP tiers but I would have to pay $600/month to use. I'm a small fish in a big pond and I hope someday I can swim with the sharks!!
Thank you for the five-star review! We aim to give the best support possible for all of our merchants :)
User friendly with all of the features you want & need for your online store
Love this app. Works great. Definitely worth it to install.
So incredibly easy to use. I am looking forward to getting started!
Very useful, easy to use, and informative.
I am still very new to the app, but the service I have received from the entire Smile team (specifically Lisa, David, and Nicole) has been beyond great. They have been very responsive and linked me to very informative docs and resources to help me build a strategy and configure my program. Loyalty program coming soon!
Thank you so much for taking the time to leave this review! We appreciate it so much & we look forward to continuing helping you get all set up 🤩
The Smile Team💛
Great app to build a customer loyalty program!
great support in no time
Thank you so much for your kind review we really appreciate it. 🙏
Please let us know if there is anything else we can do to help.
Cheers,
The Smile team 💛
This app is great. Very easy to use, looks nice on the website, and works will with multiple formats.
Thanks
Thank you for your wonderful review! Glad we're able to help :) Take care and stay safe!