Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,551)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

May 2, 2024

Excelente aplicación. Muy completa.

ForYou Cosméticos
Mexico
Almost 3 years using the app
Smile.io replied May 6, 2024

¡Muchas gracias por tomarse el tiempo para dejar una reseña! Realmente apreciamos las amables palabras 🙏

- Smile Team ✨

April 29, 2024

Such an easy program to manage, and our customers love it! Customer service is extremely helpful anytime I have a question or need assistance. Communication is clear, prompt, and helpful!

a boutique by Rachel Clark
United States
Almost 4 years using the app
Smile.io replied May 6, 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you and I'm so glad to hear you and your customers are loving Smile 🤩

Lisa - Smile Team✨

Edited June 25, 2024

Love the app, Shelby with customer service was extremely nice & helpful.

K-Carroll.com
United States
About 5 years using the app
Smile.io replied April 25, 2024

! We really appreciate the kind words 🙏 Thanks for the review!

Yours in Loyalty,

✨ The Smile Support Team ✨

May 27, 2024

Excelente Aplicación, permite personalización de todos los detalles, diferentes opciones para generación de puntos y seguimiento del programa.
Tuve algunas dudas y la atención fue excelente.

Millie
Argentina
2 months using the app
Smile.io replied May 28, 2024

¡Muchas gracias por tomarse el tiempo para dejar esta reseña! Realmente lo apreciamos 💖

No dude en comunicarse si tiene alguna pregunta. ¡Siempre estamos aquí cuando nos necesitas!



Smile Team ✨

May 22, 2024

Fantastic app with great customer support! Really clear and easy to use software.

Cuti
New Zealand
4 months using the app
Smile.io replied May 24, 2024

Thank you for your lovely review! We are so glad to hear you found it easy to use :)

April 23, 2024

With both in store Shopify POS and online sales, we love how seamless this system is. We've used it for years now and are very satisfied.

Perfectly Natural Soap
United States
Almost 5 years using the app
Smile.io replied April 25, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

April 24, 2024

Lynn was super helpful and got me what I needed right away. I love the app, and it works great. Customers are also very happy with the reward system. Thanks, Smile.io!

HMA Lab Supply
United States
Over 4 years using the app
Smile.io replied April 25, 2024

Thanks for taking the time to rate us 5 stars! So glad Lynn could help get you up and running. We really appreciate the review 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

April 26, 2024

Smile has been a great asset to our business. I reached out to them late the other night, and Lynn was able to respond quickly and resolve my issue fast. Great job, thank you!

Love Olive Co
United States
Almost 4 years using the app
Smile.io replied May 10, 2024

Thanks so much for leaving a review! So glad to hear that Lynn was quick and you found her to be amazing. We love to hear that 🥰

Yours in Loyalty,

✨ The Smile Support Team ✨

May 9, 2024

Brilliant app. I've used for over a year now and it's a great way to get return custom.

Great customer service too. Angie was friendly & super helpful.

Highly recommend

My Skinfood
United Kingdom
About 1 year using the app
Smile.io replied May 11, 2024

Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Angie 🤩

Don't hesitate to reach out if you have any questions. We're always here when you need us!

- Smile Team

July 11, 2024

Customer service is so speedy and helpful

Telluride Pet Co.
United States
About 2 hours using the app
Smile.io replied July 15, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨