Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,471)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
Refine
-
By rating
Excellent app. Good customer service.
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
These guys are amazing with their after-sales services. Joana responded to me within 2-3 minutes, even though I was told that I wouldn't get a reply until Monday, which is 2 days from now.
I've been using this app, and my clients love collecting those points. I definitely recommend this app to build your e-commerce the right way and have your clients race to collect and redeem their points.
Thanks so much for your review! So glad I was able to assist you, don't hesitate to reach out in the future! -Joana & The Smile Team :)
We have been very pleased with Smile running our Coffee Perks reward program. We have used it for over 2 years. The integrations are great as well which helps us be more productive in answering customer issues. We are getting ready to push out the referral program to drive loyalty. I recommend this app highly!
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
✨The Smile Team✨
Awesome customer service, quick response time, but most importantly - pointed me to the right solution.
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏
Yours in Loyalty,
✨ The Smile Support Team ✨
The app has worked flawlessly for me since it was installed. I had a bit of a self-inflicted hiccup on store migration, but I contact customer services and Brandon was quick on the case with an export of additional data that I needed to make my life a little easier.
Thanks for leaving a review!
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Excellent service! 10/10
We are so glad you found our service 10/10! Don't hesitate to get in touch if you have any loyalty questions :)
We have been very happy with Smile and have been using the product for a few years now. If you are looking for a rewards program, you need to add Smile to your list.
Thanks so much for taking the time to leave a review! We are happy to hear that you are happy with Smile!
Yours in Loyalty,
✨ The Smile Support Team ✨
Service client super réactif et efficace !
Thank you for your lovely review!!!
Smile.io has helped us create our custom rewards program and grow our returning customer base. The platform is easy to manage, which has allowed us to be flexible and versatile with what we do within the program.
Thanks for taking the time to leave us a review! So very glad to hear that you've found Smile easy to manage and that our versatility has helped you build the program you've pictured 🤓
Yours in Loyalty,
✨ The Smile Support Team ✨
Great support. Thank you Jade for your prompt and brilliant support in resolving an issue with our referral links.
Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Jade 🤩