Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,985)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer engagement and repeat purchases, noting an increase in average order value through its loyalty program. It's easy to use, integrates seamlessly with Shopify, and supports customization across online and in-store channels. The customer support team is praised for its responsiveness and effectiveness in assisting with setup, customization, and troubleshooting.
Refine
-
By rating
We've been using it for a few years, and it works well, no hassles. Their support is also quick and friendly.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Smile Team ✨
I really appreciate the support that addresses customer issues right away. I highly recommend this website for anyone who needs points and referrals.
Thank you so much for taking the time to leave this review!
We really appreciate it 💖
Don't hesitate to reach out if you have any questions,
Smile Team ✨
Online support is great, still getting head around the app and how to make it worth our customers while as well as creating ease of use for staff.
Thank you for your review, please reach out to our support team if you have any questions, to make sure you're getting the most value out of Smile!
There was an issue with the integration because of my theme - NOT because of the Smile app and they dug deep and fixed it for me! Great customer service!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
I've used the app for a while now and have been please with the functionality and ease of use. Customer support is great as well. Highly recommend!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Le service client est super rapide et efficace. Nous avons des réponses précise afin de répondre à nos intérogation.
Merci pour cette belle critique. Nous sommes heureux de voir que vous avez vécu une excellente expérience avec notre équipe !
Lynn provided absolutely stellar customer service! She went above and beyond to address my issue with care and efficiency. Lynn didn’t just solve the problem—she took the time to analyze it thoroughly, clearly explained what should have been done, and then fixed it without requiring any back-and-forth or extra explanations.
Her professionalism and dedication turned a potentially frustrating experience into a smooth and stress-free resolution. This is what I call GREAT customer service! Thank you, Lynn, for your outstanding support.
Thanks for leaving a review! We agree that Lynn (!!!) is indeed excellent 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Lynn P. was very helpful in the process of helping me retrieve my billing receipts as well as adding my email to receive the receipts every month. Thank you Lynn!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Lisa was very helpful. It was fantastic to learn that the reward points could be redeemed both in-store and online. Great app.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Support was great! Appreciated not just the response, but the relevant help articles to support the conversation.
Thank you for leaving this review! We are happy to hear you had great support when you reached out.