Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,623)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

October 14, 2016

What a great app! So easy to use!

Lil Tadpole Couture
Canada
2 months using the app
April 18, 2017

Awesome app ! Exactly what i was looking for thanks !!

Pb26510388
United States
2 months using the app
November 14, 2016

So far so good! looking forward to see how this grows our business!

Soul Juice Cafe
United States
2 months using the app
April 27, 2020

We love Smile! It's been a great help in getting return business and setting up our brand. Thanks for the service!

SpectraPure
United States
2 months using the app
Smile.io replied April 29, 2020

Thank you for your review! So glad that we're able to help✨

May 8, 2021

Smile customer service is AMAZING! They stand by your side and help give you the tool set to ensure your program is a great success. Very easy, user friendly set up! Watch the help videos they provide when creating your program. This helped us tremendously! :)

Kelley Cawley
United States
2 months using the app
Smile.io replied May 11, 2021

Thank you so much for the 5-star review ✨Excellent to hear that Smile was super easy to setup, and you've gotten all the help you need from our support team 😁

March 30, 2017

Great App, I use it on all my sites

Black Star Appare
United Kingdom
2 months using the app
January 21, 2019

Simple setup, and a great way to drive more traffic to my store while rewarding customers. Highly recommend adding this app.

Dazzle & Dapper
United States
2 months using the app
June 25, 2018

I've been using this app for over a year, starting with my Big Commerce account, now I have migrated over to Shopify. I needed to contact support to download a CSV file of my customers & their loyalty points to upload on Smile App on Shopify - worked great, just had to change a column name to "points" from "Points_Balance". Also, I needed to find a way not to offer my wholesalers loyalty points for their purchases and it pretty easy. When you set up your "earnings" points rules, click save, then on same page a section will come up with "Earning Conditions". Just add click drop down with "Customer tags" and then choose in drop down, "has none of" and then type "wholesale" or whatever word you used to tag your wholesalers in Shopify, click save and you're done. I saved this earnings condition on every earning rule so wholesalers can't get points for orders, social media shares, and birthdays... Elli helped me via email and was so quick! Thanks Smile app :)

Atomicswag
United States
2 months using the app
November 18, 2022

A GREAT addition to our store being able to reward our loyal customers, and amazing service from the Smile team! What more could you want, first class and reliable - thank you!

Dorset Wax & Wicks
United Kingdom
2 months using the app
Smile.io replied November 18, 2022

Thanks so much for taking the time to leave us this fantastic review! We appreciate it 💛

Lisa - Smile Team ✨

April 4, 2016

Really easy to use, great service!

Plzzchill
United States
2 months using the app