Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,551)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.
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Have had Smile.io installed on our shop for a few years now without complaints. Always great customer service -- Thanks Lynn!
Thank you for your lovely review. We are happy that Lynn was able to make you Smile :)
Set up could not have been easier, & everything has been smooth since day 1. It does exactly what it says it will do, & has not required me to spend any time checking up on it or fixing things like happens with so many other programs. We've also been very pleased with the response from the customers, they really enjoy the rewards program, & is a good way to keep your customers coming back to you.
I recently reached out to support with some questions regarding compatibility with an order integration app, & the team at Smile went way above & beyond to be sure all of my questions were quickly answered & lend additional support to be sure I ended up with the result I needed :)
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏
- Smile Team ✨
We've used Smile Loyalty & Rewards on our website for well over 2+ years now, and we've never regretted a single month.
Just recently, I had help from one of the support colleagues "Joana" and they were so fabulous! They not only helped with our issue, they went above and beyond, and left us very pleased with Smile's services.
So long as Smile keeps offering this outstanding service, they have a dedicated customer in us!
Thank you!
Thanks for leaving a review! We agree that Joana is indeed fabulous 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Joana was quick, informative and responsive in helping to resolve my issue seamlessly. Thank you
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏
Joana & ✨ The Smile Support Team ✨
It was great experience so far working with the Smile app and their support team. I have explored many Loyalty platforms and have chosen Smile.io because of it's flexibility and customisation features. Their support team is also great and always up for help. Great going!
We are really happy to hear you're having a great experience with both the app and customer support. We look forward to watching your program thrive! :)
Simply perfect support - could not be any better
Thanks so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Absolutely amazing, very quick responses via emails and problems were fixed faster than I could expect!
They set a good example for what customer service should be like :)
Great app been using it since 2021! Also amazing and fast customer service from Hannah! She listened in and help me out.
Thanks so much for leaving a review! So glad to hear that Hannah was quick and you found her to be amazing. We love to hear that 🥰
Thanks for being our merchant these last 3 years! Cheers to more years to come 🥂
Yours in Loyalty,
✨ The Smile Support Team ✨
I have had a few questions along the way with this platform and every time the customer service is spot on. Quick replies and the team go over and above to help you get the issue finalised, not closing the query until you say you are completely satisfied. Thanks so much
Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖
Smile.io Support team is phenomenal. Not only have they assisted with every integration questions we have had, they notify us when integrations are released that have features we have requested. Such a proactive and amazing team. With the ease-of-use, aggressive updates/development timeline, and award winning support - we can't recommend Smile enough.
Thank you for taking the time to leave a review! I'm glad we could help!
Angie - Smile Team✨