Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (3,989)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases, noting an increase in average order value through its loyalty program. It's easy to use, integrates seamlessly with Shopify, and supports customization across online and in-store channels. The customer support team is praised for its responsiveness and effectiveness in assisting with setup, customization, and troubleshooting.

December 2, 2024

Lisa was very helpful. It was fantastic to learn that the reward points could be redeemed both in-store and online. Great app.

Molly's Market
Canada
Over 3 years using the app
Smile.io replied December 3, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

December 12, 2024

Joana has been very helpful with my questions, would recommend to anyone interested in improving your retantion rate.

chiclara
United States
About 1 year using the app
Smile.io replied December 14, 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Joana 🤩

July 29, 2024

There was an issue with the integration because of my theme - NOT because of the Smile app and they dug deep and fixed it for me! Great customer service!

Lash Lift Society
United States
About 1 month using the app
Smile.io replied July 31, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

November 26, 2024

Very easy to use and easy to modify to your liking and what suits you and your business. Customer service is friendly and quick to respond.

Lavish Bath Creations
United States
Over 2 years using the app
Smile.io replied November 28, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

January 21, 2025

Andrea has helping me with the app. love the features of the app so far.

Country Beautie
Australia
About 1 month using the app
Smile.io replied January 23, 2025

We are happy to hear Andrea was able to assist you with using the app - enjoy the features!

December 23, 2024

That's what I am looking for! I had a problem about integration, Customer service solved it immediately. Thanks for everything

Beauty Care Bag
United States
5 months using the app
Smile.io replied January 4, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

February 6, 2025

Helped me fix it

Suppz
United States
Over 6 years using the app
Smile.io replied February 8, 2025

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Edited June 3, 2025

Excellent service. Efficient and friendly. Many thanks.

Energize Health
South Africa
Over 4 years using the app
Smile.io replied February 1, 2025

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

February 18, 2025

Customer service was great. Thank you Hannah!

Myco Pet
Canada
About 1 year using the app
Smile.io replied February 21, 2025

Thank you for taking the time to leave this review!

December 6, 2024

I'm new to the app but it has been good so far.

Shelby was extremely helpful today and gave me a solution to my problem almost immediately. Great job by her today.

Rowster Coffee
United States
About 4 years using the app
Smile.io replied December 8, 2024

Thank you for your review. Our support team have reached out to see if there is anything else we can assist you with :)