Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

April 21, 2022

I did not know how to do something so I reached out to the support chat and Nicole was very helpful and insightful! Quick to respond and clearly helped me resolve my issue and learn better how to use this app. Thank you!

Gabriella Plants
United States
About 2 months using the app
Smile.io replied April 21, 2022

We appreciate you taking the time to leave a review! It was a pleasure chatting with you today, and I am so happy I could help 💛 -Nicole

April 7, 2022

I am new to the Smile reward program and had many questions. I was helped via chat support with Nicole and she was super knowledgeable on all that Smile has to offer. All of my questions were answered and now I feel like an expert!

Jenna's Just-In Boutique
United States
About 2 months using the app
Smile.io replied April 8, 2022

Thank you for the kind words about Nicole ✨We will be sure our team sees your feedback! 🙏

May 16, 2017

Sweet Tooth was easy to setup. I'm just waiting to see how this performs.

Krave Black
United States
About 2 months using the app
July 7, 2021

We currently use the free version of this application. Though it does not come with all the perks of the paid versions we have been very happy with the app so far. It meets our current needs, as we use it further we intend to upgrade as well for the additional features. Using the chat feature Smile.io has been able to help us with any questions we have while setting this feature up on our website. Would recommend this app for any business looking for a quality loyalty program. Smile.io does it right.

Body Armor Outlet
United States
About 2 months using the app
Smile.io replied July 7, 2021

Thank you so much for the 5-star review ✨Excellent to hear that you are happy with the customer service being provided through live chat!

October 1, 2020

Simple and powerful rewards and loyalty program. The support staff is responsive and helpful. Maggie quickly resolved my issue with connecting Smile in our custom theme.

LactiGo
Canada
About 2 months using the app
Smile.io replied October 5, 2020

Thank you so much for the 5-stars! :) We're so glad that Maggie was able to help 💖

August 12, 2017

The app is a must for all shopify stores

My Geeky Style
United States
About 2 months using the app
February 16, 2021

Using this app to make customers happy! so far has worked like a charm! recommend this if you are just starting out

Northbound Apparel
Canada
About 2 months using the app
Smile.io replied February 17, 2021

Thank you for the 5-star review ✨ Glad to hear it is easy to use and good for starting out!

September 10, 2019

I love the way it looks on the website. I haven't gotten any interactions from customers with it yet. However, my site is still new. I'm confident it will integrate well.

Alchemy Heart Lotus
United States
About 2 months using the app
Smile.io replied September 12, 2019

Thank you for the five-star review! We can't wait for your customers to discover your new rewards program! 😄

November 26, 2021

The customer service is great! As soon as I finish the tests and activate in the store, I'll be back to complete the review

21sallve
Brazil
About 2 months using the app
Smile.io replied November 26, 2021

Thanks for your kind words! I enjoyed learning more about your store, can't wait for you to launch with us! 💛

- Christian

May 23, 2017

very nice................................................

Gold Barley Bakehaus
Philippines
About 2 months using the app