Smile: Loyalty & Rewards , 5,539 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy setup, and customizable features, including a popular rewards program. It integrates well with Shopify and other apps, enhancing customer experience. Despite its reliable performance and proactive support, some merchants are concerned about the cost difference between free and paid plans and desire more customization for branding and email messaging. However, it's valued for boosting customer engagement, conversions, and referrals, and supports both online and in-store customers.
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Sweet Tooth Works Great !!! So glad i found it!
so easy to use! thanks for being so generous with the free users! :)
Love this app! So easy to use, beats all the others!
A great program for a startup business
I am using it now and let you more later
Awesome customer service! They go the extra length to explain to my inquiries. The backend interface is built by professionals. Very easy to setup, like 10mins then you are set to go. Unless you want more features. The user interface, hmm simple, but can be confusing for first time user though, hope there's a tutorial button at the side to explain the feature. And i prefer a page instead of side bubble.
Thanks so much for taking the time to share your feedback! It's warmly appreciated. Happy Holidays from Smile :)
like the product, both convenient and fairly ok to set up
support is also very very good if needed and very reactive
Thank you so much for taking the time to leave us this review! So glad to hear that the setup was easy and that you had a good experience with our support team 💖
We are only 2 days into using Smile but so far what I can say is: WOW.
I really like this program. Very professional and even on the free program there are nice options. While I did figure out how to enter the points levels, I have to say this wasn't crystal clear even after reading the instructions a few times. For instance for variable and fixed discounts. And despite clearing my cache, restarting my browser, etc, I am still having trouble getting the referral message on Twitter to 'take' or to 'delete'. It might - after several hours!
But these are very small issues. Over all the program is unexpectedly quite amazing!
I agree with what many have said about pricing. If the pricing could be graduated a bit to help new businesses as they grow, then I would be glad to pay. $600 a year off the bat with a comparatively small customer base, is a chunky budget item - though the quality is worth every penny.
On balance, I highly recommend any shop owner to try this program. It is relatively easy to set up, a great way to reward long-time, loyal customers, it creates great 'brand' feeling and it is a very professional tool to help any e-store grow their customer base.
Thanks, Smile!
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Thank you very much for the amazing feedback and five-star review! This kind of candid feedback is so appreciated. :)
Very easy to set up, looks great and really simple to use :). Loving it so far!
It is a shame that the social referral options are paid only (considering there is such a large jump from the free service to the next, I sadly cannot afford that) - but, the free service is fantastic :) so this is only a small issue.
It sounds like an excellent idea, I haven't gotten to use it I just installed it and changed the text and then i clicked a litlle circle and it brought popped this survey up, lol i love this.