Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,627)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

August 9, 2024

Great app, great customer service

Mococo
United Kingdom
About 2 months using the app
Smile.io replied August 10, 2024

Thanks so much for taking the time to leave a review! We really appreciate it 🙏

- Smile Team ✨

April 29, 2024

Such an easy program to manage, and our customers love it! Customer service is extremely helpful anytime I have a question or need assistance. Communication is clear, prompt, and helpful!

a boutique by Rachel Clark
United States
Almost 4 years using the app
Smile.io replied May 6, 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you and I'm so glad to hear you and your customers are loving Smile 🤩

Lisa - Smile Team✨

August 16, 2024

I just downloaded the app and I couldn't find the dashboard. I opened a chat with support and Lynn was amazing. The agent was so patient, kind, and knowledgeable. I will definitely suggest this app to others.

Pleascent
United States
About 1 hour using the app
Smile.io replied August 17, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

April 12, 2024

I would highly recommend using Smile. The product itself is great and user-friendly, and their customer service is fantastic! The free plan really works well!

2nd Story Goods
United States
About 3 years using the app
Smile.io replied April 13, 2024

Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩

- Smile Team ✨

June 20, 2024

Great customer service and product for my boutique! Highly recommend.

Gold Apple Boutique
United States
Almost 4 years using the app
Smile.io replied June 22, 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

January 26, 2024

Support is very quick and effective. My customers love the app and use it a lot. I only wish some features would be available for a lower tier, or be able to buy them separately as I'm not able to justify the jump to a higher one yet price wise.

Dragons' Garden
Netherlands
Over 2 years using the app
Smile.io replied January 31, 2024

Thanks so much for taking the time to leave a review. We appreciate your feedback and are glad our team was able to answer your questions quickly. We hope that you enjoy using the app 🙏

February 23, 2024

We have been very happy with Smile and have been using the product for a few years now. If you are looking for a rewards program, you need to add Smile to your list.

The Black Bow Jewelry Company
United States
Over 5 years using the app
Smile.io replied February 27, 2024

Thanks so much for taking the time to leave a review! We are happy to hear that you are happy with Smile!

Yours in Loyalty,

✨ The Smile Support Team ✨

June 17, 2024

good customer service from the support team and easy to use interface & integration

LightWater Skin
United States
Over 2 years using the app
Smile.io replied June 22, 2024

We are so glad to hear our customer support was helpful. Thank you for your review :)

April 23, 2024

With both in store Shopify POS and online sales, we love how seamless this system is. We've used it for years now and are very satisfied.

Perfectly Natural Soap
United States
Almost 5 years using the app
Smile.io replied April 25, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Edited July 15, 2024

Love it - probably the best loyalty program for Shopify that I've had the pleasure of using. We started with Smile, left for Stamped.io, then left for influence.io and we're back on Smile after all that. Didn't know what we lost til we left. They welcomed us back and it's been seamless since.

EDIT: Lynn was a rockstar and helped fix our theme issues within a few hours

Popov Leather®
Canada
About 1 year using the app
Smile.io replied March 15, 2024

Thank you for the five star rating and for finding your way back to us. We're happy to have you and your customers using Smile! 💛