Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,651)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

April 3, 2021

It's awesome! I love it! This makes our loyalty program much more efficient and effective. Currently using their free plan and planning to use the paid version.

Apache
United States
About 2 months using the app
Smile.io replied April 3, 2021

Thank you for sharing your kind feedback! 🙌 We're so excited to see your store grow with Smile :)

December 13, 2020

Perfect member points system is favored.
It would be better if there were more language choices.
It's a bit awkward in terms of language.

ShengYou
China
About 2 months using the app
Smile.io replied December 13, 2020

Thanks so much for taking the time to leave a review and share your feedback! We are looking to empower merchants to provide Smile in a number of different languages for their customers! We definitely understand that currently Smile may not be able to offer the language of your choice. I've sent over an email with what we could do for you in the meantime! :) We look forward to hearing from you soon!

January 22, 2021

Looks good for now, as long as it stays for free. I hope to find customers with this Smile rewards program.

House of Adana
Canada
About 2 months using the app
Smile.io replied January 23, 2021

Thank you for the five-star review! It's super appreciated! 😊

May 10, 2016

Loving it so far! Easy to set up and use!

Funky Junky Za
South Africa
About 2 months using the app
October 6, 2016

Easy to set up looks very promosing!

Rope Press Bookshop
United Kingdom
About 2 months using the app
October 9, 2016

I have just installed the Loyalty Rewards Points by Sweet Tooth and the set up was simple and easy to use. Since my shop is new I haven't had chance to use it live, but the features that come with the free version are great and very customisable, I look forward to seeing my customers using the rewards.

Century Games
United Kingdom
About 2 months using the app
September 6, 2016

Just getting started - but I love how easy the setup and platform is!

Thestation2015
United States
About 2 months using the app
January 4, 2024

The customer support is fantastic and what I might not have picked up on or understood in the helpful videos, can be further explained in a customer support chat!

Deux Cranes Chocolates and Confections
United States
About 2 months using the app
Smile.io replied January 6, 2024

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

July 20, 2023

Very easy to set up! I decided on the smallest upgrade so we can use our logo. I had a couple of questions about setting up the customer emails. Nicole was fantastic in getting back to me quickly, only to learn that the program pretty well does all the filling in for you. Great customer service with a smile! (pun intended). We're excited about this Loyalty Program. Thank you!

Ozark Cabin Décor, LLC
United States
About 2 months using the app
Smile.io replied July 25, 2023

Thank you so much for your review we really appreciate your kind words We agree Nicole is Fantastic!!! Please reach out if there is anything else we can help you with.

Cheers

The Smile team

December 24, 2015

Great customer service, still in the testing stages will be back with more updates on our experiences soon.

Devon
Media Rep & Analyst
http://www.bikiniluxe.com
Bikini Luxe - Luxury Swimwear, Designer Bikinis direct from Miami Beach.

Bikini Luxe Swim
United States
About 2 months using the app