Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,523)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

June 19, 2018

We are not live with our store yet, but support has been great! Maggie was super knowledgable and helpful, and fixed our problem right away!

Mimmicllc
United States
About 1 month using the app
December 10, 2020

Very Handy little App, allows customers to sign up and spread the word about your store with the Discount referral program. Very useful if you are just starting out....

Kazooqa
United Kingdom
About 1 month using the app
Smile.io replied December 10, 2020

Thanks so much for the kind words, and five-star rating! It's super appreciated! 😄

Edited September 1, 2016

Great rewards system! Will keep my customers coming back for more!

Thewritebrothers
United States
About 1 month using the app
November 7, 2016

Fast to integrate and works well!

Watch Mate
India
About 1 month using the app
June 28, 2023

Smil.io is on time chat for everywhere , also very Good support.

iSmartNZ
New Zealand
About 1 month using the app
Smile.io replied June 29, 2023

Thank you so much for taking the time to leave this review! It was a pleasure assisting you yesterday 😊

💛 Lisa

October 9, 2016

Love the marketing solution!
We would definitely recommend this app to other business owners.

Ecom Products
United States
About 1 month using the app
September 28, 2016

Very please with the App. My customers will love this

Pollinate Coffee
United States
About 1 month using the app
December 5, 2022

I've been really enjoying this app so far. I needed support for the first time today and Jade was super friendly and helpful. I got my issue resolved quickly. I love how excited my customers are too about the program!

Comfy-Cozy
United States
About 1 month using the app
Smile.io replied December 5, 2022

Thank you so much for taking the time to leave a review! It was a pleasure assisting you today :) <3 Jade

February 9, 2023

Love the app! It's great :) my only note would be two things, automatic point integration of previous purchases by customers when integrating with your store, and second, I would have an email capability to email those customers what their points balance is. This is especially helpful for a store that didn't launch with a loyalty program but is creating one later and has a great customer base who would appreciate an email like this.

STEPHEN MICHAEL OLIVER
United States
About 1 month using the app
Smile.io replied February 10, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

August 16, 2017

Works very well! Can be seen on our store at https://jukustore.com

Thejukustore
United States
About 1 month using the app