Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,523)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

Edited December 6, 2021

I had a great experience with the questions I had today. The chat with your representative was very helpful. He helped me to set up the points system!

Heart N' Soul Boutique
United States
About 1 month using the app
Smile.io replied December 8, 2021

Thank you so much for this review! It makes us so happy to hear that you had a nice experience :)

May 25, 2023

Great customer service from the team and Ezra! Replies are prompt and friendly, the app itself is easy to use. It is easy to connect and chat with the team and they are super helpful. Really appreciate you taking the time to understand the requirement and helping me out. Good luck guys

DaisyLife
India
About 1 month using the app
Smile.io replied May 25, 2023

Thank you so much for your kind review 💖 Please don't hesitate to reach out if we can help with anything else!

October 18, 2016

Love this! This makes it SO easy!

Kates Saddlery Feed Store Llc
United States
About 1 month using the app
Edited November 9, 2021

I am a small business that uses this program to add to our customer experience. I have not launched our business just yet but this company is extremely easy to contact when I have questions. Recently I needed to know the specific difference between guest and member status. They answered my question in detail within a couple minutes. I 100 percent recommend this app. www.urijahjevann.com

Urijah Jevann
United States
About 1 month using the app
Smile.io replied November 10, 2021

Thank you so much for your review 💖
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

June 9, 2016

I am loving this thing.
Deff a way to out do my competition and win over customers.

Siliconesexdolls
United States
About 1 month using the app
January 26, 2021

The No.1 Fidelity Program existing on Shopify APP Store! I don't say this just because of that but I did research and tried lots of apps but none of them are like this one. Very intuitive interface! The staff is Amazing, especially Andrea!

ProCleansing
Spain
About 1 month using the app
Smile.io replied January 26, 2021

Thanks so much for taking the time to write this review! We're stoked to hear that we're living up to our No. 1 status and that Andrea provided an amazing experience for you 🙌

February 19, 2016

The perfect app for my store. It works and helps my business grow.

Astaca
Vietnam
About 1 month using the app
August 26, 2016

I love this feature so far! Reward programs are amazing and this one seems great for the value

Annas Essentials
United States
About 1 month using the app
July 17, 2019

Great app, even the free plan is awesome! Easy to use and set up and good features.

Midwest ManCave
United States
About 1 month using the app
Smile.io replied July 18, 2019

Thanks for using our app, and for the five-star review! 🎉

November 9, 2021

Eine wirklich sehr gute und umfangreiche App, covert all unsere Ansprüche. Einziger kleiner Punkt, aber da habe ich auch keine Lösung bei den Mitbewerbern gefunden, man kann nur eine Sprache auswählen. Mit einem Mehrsprachigen Shop ist man also nicht so gut bedient.
super support, sehr nett und hilfreich.

eve's JEWEL
Austria
About 1 month using the app
Smile.io replied November 9, 2021

Thank you so much for your lovely review 🥺 We're so glad that you're enjoying the app - Danke schön 💖